- Built and led a PMO and delivery organization, including Project, Product, and Delivery Managers. - Defined governance models, delivery standards, and performance KPIs. - Delivered a consistent 20% annual revenue growth by improving portfolio planning and execution. - Achieved a 100% on-time delivery rate and maintained client satisfaction scores above 9/10 for six consecutive surveys. - Directed multiple product lines, guiding product strategy, market approach, and cross-functional execution. - Partnered with sales leadership on forecasting, annual targets, and commercial planning.

- Delivered AI and ML-powered products supporting predictive analytics and performance optimization for retail clients. - Led roadmap planning, financial management, and stakeholder communication. - Improved transparency and decision-making through structured reporting and alignment processes. - Conducted strategic analyses to guide product and solution direction.

- Managed a delivery team of 40+ professionals across engineering, QA, and product. - Directed more than 30,000 development hours, ensuring quality and on-time releases. - Standardized workflows and automated reporting to increase efficiency and reduce rework.

ITIL

APM Group

2014