United States
Directed strategic alignment by leading Agile planning initiatives across Marketing, Product, and Sales teams, accelerating outreach strategies necessary for executing the overall strategic sales roadmap. Optimized customer success workflows using data analysis to establish critical KPIs, resulting in improved client retention metrics and a 25% reduction in involuntary subscription churn rates. Spearheaded business development by identifying and securing three key strategic partnerships through effective cross-functional collaboration and adaptive execution modeling.
Drive quality assurance by conducting rigorous collaborative analysis of program alignment, leading to endorsement and refinement of core curriculum standards that improved overall program quality nationwide.
Oversaw execution of eight major initiatives mapped against a multi-year roadmap, implementing governance structures and aligning cross-functional stakeholders to ensure data-informed decision making. Developed comprehensive implementation documentation and ensured vertical standards alignment for district program adoption plans, contributing to an average annual growth of 7% on statewide performance assessments. Acted as internal governance advisor and coach to team leads, ensuring operational execution was rigidly aligned with the overarching strategic vision and project milestones.
Designed and successfully deployed four targeted client-facing programs impacting 650 plus individuals annually, strictly aligning program goals with enterprise-level strategic objectives and optimizing project timelines. Established a rigorous, recurring project cadence with functional team leads, ensuring consistent on-time delivery of critical program components and reinforcing team accountability. Appointed by the state as one of 45 members to review and contribute to the development and execution planning of statewide program strategies to uplift overall student performance benchmarks.
Collaborated on designing and executing tailored development pathways, achieving 95% growth in targeted performance metrics for a cohort of over 80 participants. Drove program impact expansion by creating advanced development policies and introducing new initiatives informed by program data and metrics, resulting in the strategic reallocation of $25,000 in funding. Developed complex STEM enrichment activities and learning pathways, leveraging external partnerships with colleges and online resource providers to enhance content delivery.
Designed and operationalized a PK-12 Multi-Tier System of Support (MTSS) framework, coaching multiple teams through Agile-style continuous improvement cycles, achieving a 30% reduction in identified at-risk cases and an 80% success rate on targeted assessments. Authored a standardized operational process handbook to streamline workflow efficiencies and embed core continuous improvement methodologies across all participating teams.
Managed comprehensive program budgets, critical stakeholder relationships, and quantifiable project metrics, successfully achieving annual proficiency targets exceeding 75%. Executed a robust communication plan to maintain high transparency and enable effective progress tracking for all internal and external program holders.
Coached over 30 team members in advanced strategy selection and implementation techniques, resulting in measurable improvement in complex project outcomes and enhanced team satisfaction scores
Designed and executed strategic, data-driven interventions for over 50 participants annually, realizing an average improvement rate of 1.3 years across defined target performance metrics.
Strengthened stakeholder engagement via proactive status updates and enhanced program visibility through the development and delivery of comprehensive progress reports. Created experiential learning initiatives directly tied to organizational goals, significantly increasing participant engagement levels and alignment with intended program outcomes.
Project Management Professional (PMP)
Project Management Institute (PMI)
2025
Credential ID: 4033693
Product Management Certification (PMC)
Product School
2025