Technology, Information and Media
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Dale H

Project Manager looking for Work

About Me

Having worked as a Project Manager for 20+ years, I have developed a wide range of skills that would meet, and exceed the expectations for the role. In my most recent role as a Project Manager for Bell Mobility, I have had achievements across all facets of project management (Strategic Planning, Risk Management, Budgeting, Stakeholder Engagement, Resource Allocation, Change Management, Cross-functional Leadership, Project Planning, Delivery, Quality Assurance, Process Improvement, and Performance Monitoring) within the business and IT, using different delivery methodologies such as waterfall, rapid prototyping, and Agile. I hold a PMP designation and CISSP certification. Facilitated project and program meetings, aligning stakeholders and enabling timely , informed decision making across all levels of management. I have worked in different environments while producing quality results and handling several projects concurrently.

Jurisdiction

Canada

Notable Employer

  • X Project Manager at BELL MOBILITY

Experience

Seniority LevelMid-Senior level
Years of Experience20+ years
Current StatusActive
X Project ManagerNotableBELL MOBILITY
2016 - 2025

As a DCX Project Manager, I managed end to end digital customer experience initiatives, aligning cross functional teams to streamline processes, enhance user journeys, and deliver measurable operational improvements.  Strengthened platform security by resolving penetration testing vulnerabilities and reducing critical risks across key customer facing systems.  Reduced attack exposure by implementing WAF updates, BOT Manager protections and Layer 7 DDoS controls.  Delivered major initiatives on time and within budget, improving payment acceptance and price plan accuracy for customers.  Launched high impact programs, enhancing consent management and supporting major product releases across multiple business units.  Improved account security and reduced fraud by deploying reCAPTCHA Enterprise and strengthening password security standards.

Education

Diploma of Computer Information SystemDeVry
1982 - 1985

Certification

Total Certifications2

PMP

PMI

2008

Credential ID: 1222897

CISSP

ISC2

2025

Credential ID: 2460180

Skills

Core skills0
Languages1

Languages

English