I am a civil-servant leader with a passion for combining research and data, economic policy, and strategic leadership to tackle some of the world’s greatest challenges. Because of my diverse background and unique experiences, I believe that there is always an opportunity to innovate and develop creative solutions to long-standing issues. With my expansive portfolio of both private/public sector work and global experience in multicultural and multilingual environments, I aim to highlight underrepresented, diverse voices and harness the power of data to innovate, change, and impact. As a business and community leader for more than 15 years, I adopt a servant leadership approach, collaborating with and empowering teams to fuel long-term results. I strive to be intentional about meeting people where they are, celebrating the individual, and supporting staff across the organization. I build up, mentor, and promote teams to ensure business continuity and growth. Highly data-driven, I love analyzing economic research, creating narratives and recommendations, and advocating for strategic initiatives. I like to conduct policy research, identify data patterns, and collaborate with those closest to customers and constituents to inform goal-setting and attainment. Through high-quality research, detailed analysis, future-focused solutions, and integrated programs, I deliver results. It is my mission to nurture the potential that we all have toward the vision of a safer and more prosperous world. 🌏 GLOBAL, IMPACTFUL LEADERSHIP ➡️ Governed two enterprise utility funds generating $160M and analyzed financial data to ensure public trust. ➡️ Mobilized resources and orchestrated a city-wide lockdown of businesses within a 24-hour timeline. ➡️ Improved employee satisfaction by 10% and secured promotions for 30%+ of staff members. 🌏 INNOVATIVE PROGRAM & POLICY MANAGEMENT ➡️ Rolled out license fee forgiveness and small business loan programs, positively impacting 7100+ businesses. ➡️ Created a Customer Experience program that generated $200K and a 12% improvement in satisfaction. ➡️ Strengthen district vision through written board policy and strategic planning for a $125M operating budget. 🌏 STRATEGIC SOLUTIONS & PERFORMANCE IMPROVEMENTS ➡️ Implemented a staffing solution during Super Bowl LII to meet a 300% growth in code enforcement needs. ➡️ Designed a long-term strategic plan that cut overtime by 40% and increased customer satisfaction by 10%. ➡️ Initiated region-by-region solutions and action plans that saved more than $300K in legal exposure.