ICT Business & Operations Leader | Strategic Growth | Transformation | High-Performance Leadership With over 20 years of experience in ICT Business & Operations, I specialize in delivering customer-centric transformation, strategic leadership, and operational excellence in IT & Telecommunications. My expertise spans Strategy, Engineering & Operations, Outsourcing (BPO), M&A, Transition & Transformation, Program Management, Account and P&L Management. I have successfully pioneered and delivered Managed Services operations across more than 10 fixed & mobile network operators, network infrastructure JVs, and IT companies across the UK, EU, and APAC. My leadership is transformational, outcomes-driven, and fueled by analytical curiosity and a strategic mindset. As a Change Agent, I thrive in complex, fast-evolving business environments, seamlessly adapting to diverse cultural and operational landscapes. 🔹 Led a €150M global IT outsourcing transition, integrating 250+ workforce & 10 service towers. 🔹 Managed the global acquisition integration of Nokia & Alcatel-Lucent (3K employees, processes & tools). 🔹 Transformed UK’s No.1 Mobile Operator’s network operations, achieving 35% cost savings with best-in-class quality. 🔹 Designed & executed turnaround strategy, improving 5% operating margin on a €500M business. 🔹 Developed and implemented transformative Managed Services for global telco leaders. 📍 Global experience: UK, Germany, Belgium, Sweden, Turkey, Japan, Malaysia, Indonesia 🎓 Qualifications: MBA , BSc. Electrical Engineering 🗣 Languages: English, Swedish, Turkish, German (B2) 💡 Passionate about high-performance business leadership, digital transformation, and disruptive technology adoption. My commitment lies in driving innovation and delivering tangible business impact. https://www.linkedin.com/in/hakanbirincioglu/