Led product strategy and cross-functional delivery for large-scale activation, provisioning, and digital service platforms across video, broadband, mobile, and streaming ecosystems. Drove enterprise-wide Artificial Intelligence and Machine Learning (AI/ML) automation, operational efficiency, and customer experience advancements supporting millions of users.

Served as a technical thought leader and architecture strategist responsible for designing end-to-end provisioning, activation, and video delivery solutions. Led cross-functional efforts to eliminate complexity, strengthen system resiliency, and ensure scalable, high-quality product deployments across national platforms.

Served as a senior engineering leader responsible for optimizing video delivery systems, improving provisioning accuracy, and driving test automation across national deployments. Focused on enhancing reliability, reducing operational defects, and accelerating release readiness through disciplined engineering and process improvement.