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Inês Dias

Customer Service & Hospitality Professional | Multilingual Communicator

About Me

Hi, I’m a people-focused professional with several years of experience in customer service, hospitality, brand representation, and content creation. I enjoy connecting with people, solving problems, and creating positive experiences—whether in person or online. I’m a native Portuguese speaker, fluent in English and Spanish, and I adapt quickly to new environments and tools. I’m motivated, curious, and always excited to learn, grow, and take on new challenges in international and remote settings.

Jurisdiction

Portugal | Poland | Italy | Croatia | Spain | Sweden | Norway

Notable Employer

  • Marketing & Animation Team Leader at Good Time International

Experience

Seniority LevelMid-Senior level
Years of Experience0-5 years
Current StatusActive
Multiligual Content Creator Intern (Remote)Uniplaces
2025 - Present

Created, edited and translated articles aimed for students and young professionals relocating abroad, covering healthcare, dining, emergency contacts, and local culture. Selected visuals and published on the main website (500 articles/month). Ensured accuracy, clarity, and brand consistency.

Marketing & Animation Team LeaderNotableGood Time International
2024 - 2024

Led marketing and animation activities in luxury resorts. Organised shows, brand collaborations, guest programmes and an international team while effectively handling high-pressure situations, demonstrating leadership, adaptability, and excellent problem-solving skills.

AI Language SpecialistData Annotation Project (Remote)
2024 - 2024

Translated and produced high-quality written content for AI training. Ensured linguistic precision, coherence, and confidentiality.

Bartender, Hostess, Brand Promoter, WaitressVarious Brands & Festivals - Europe
2018 - 2025

Represented international brands in high-profile festivals, clubs, congresses and international events with audiences up to 700,000 attendees, ensuring a premium customer experience under high-pressure conditions.

Education

Diploma of Marketing and AdvertisementFaculty of Design, Technology and Communication - IADE
2021 - 2025

Skills

Core skills0
Languages4

Languages

English
Italian
Spanish
Portuguese