Financial Services
Real Estate and Equipment Rental Services
Retail
Holding Companies
Active

Mahmoud M

Performance Marketing Manager | Growth & CRO | Paid Media (Google & Meta) | CRM (MoEngage)

About Me

A results-driven Performance Marketing Manager with over 14 years of progressive experience, advancing from creative and technical roles to senior leadership overseeing multi-channel digital strategy and large teams. Demonstrated ability to deliver measurable growth in paid media, CRO, CRM, and e-commerce. Known for achieving a 45% reduction in cost per lead and up to 950% ROAS improvements by spearheading funnel optimizations and lifecycle automation. Recognized for analytics-led decision-making, cross-functional team leadership, and scaling acquisition while elevating lead quality. Expert in CRM and retention strategy using MoEngage, managing integrated campaigns across email, push, SMS, WhatsApp, and in-app journeys. Adept at leveraging data insights to enhance engagement, retention, and business outcomes. Proven track record of integrating paid media, CRM, and analytics to drive business growth and operational excellence.

Jurisdiction

United Arab Emirates

Experience

Seniority LevelMid-Senior level
Years of Experience10-15 years
Current StatusActive
Senior Digital Marketing Executive
2024 - Present

At Thrifty Car Rental, I led a team focused on digital acquisition and retention, driving measurable business growth through integrated marketing strategies. Achieved a 45% reduction in cost per lead by leading campaign restructuring and optimizing audience targeting, bids, and landing pages, with monthly campaign budgets exceeding $40,000. Enhanced conversion rates and lead quality by implementing CRO initiatives across booking funnels and landing pages, resulting in a 38% increase in completed bookings quarter-over-quarter. Boosted customer engagement and retention by designing and executing CRM lifecycle campaigns using MoEngage across email, push notifications, SMS, WhatsApp, and in-app journeys, increasing repeat rental rates by 22% within six months. Aligned marketing efforts with revenue targets and operational capacity through close collaboration with sales, operations, and product teams, supporting a 19% year-over-year revenue growth. Directed budget allocation and continuous optimisation using analytics dashboards and KPI tracking, ensuring campaigns consistently achieved at least 7x ROAS.

Skills

Core skills0
Languages2

Languages

English
Arabic