Hospitals and Health Care
Manufacturing
Retail
Technology, Information and Media
Transportation, Logistics, Supply Chain and Storage
Financial Services
Entertainment Providers
Farming, Ranching, Forestry
Government Administration
Holding Companies
Professional Services
Education
Consumer Services
Active

Vivek K

CTO: AI, Data, Digital Transformation & Enterprise Architecture Leader

About Me

AI & Innovation leader with 20+ years of experience in driving enterprise technology strategy, modernization, innovation, and large-scale business change. Proven track record of shaping digital vision, building innovation ecosystems, and leading global partnerships to deliver sustainable growth. Recognized for pioneering AI adoption, establishing the Center of Excellence, and aligning emerging technologies with board-level objectives.Innovation enabled through Digital Twins, AR/VR, IoT, autonomous mobility solutions (driverless buggies, flying taxis), robots across F&B & housekeeping, and smart asset tracking. My work spans hospitality, real estate, digital banking, retail, logistics, insurance, catering, HR, payroll, advertisement startup, IT consulting/software, and the public sector, giving me a strong commercial view and the ability to solve complex cross-industry challenges. What I do best - Technology & Product Leadership: Define and execute enterprise technology roadmaps, lead high-performing engineering and product teams, and build scalable platforms that support growth. AI + Innovation: Deploy AI/ML, GenAI, RAG, agentic workflows, automation, IoT, and immersive tech (AR/VR/Metaverse) to unlock new business models, reduce costs, and enhance guest/customer experience. Autonomous mobility solutions (driverless buggies, flying taxis), smart asset tracking, and predictive analytics. Digital IT transformations: across ERP, CRM, HRMS, WMS, data, and customer platforms. Enterprise Architecture & Modernization: Drive cloud migrations, decommission legacy systems, reduce technical debt, and mature architecture capabilities to support secure, efficient operations. Digital Product Strategy: Design and launch digital products for sales, marketing, digital banking, HR, retail tech, and customer engagement—focused on measurable business outcomes. Operational Excellence: Standardize IT operations, elevate governance, improve vendor and cybersecurity posture, and build resilient digital ecosystems. #hospitality #F&B, #banking #publicsector #AI #digitlabanking #openbanking

Jurisdiction

United Arab Emirates | Japan | Malaysia | India | Qatar | Saudi Arabia | Oman

Experience

Seniority LevelDirector
Years of Experience20+ years
Current StatusActive
Applied R&D & Innovation Expert (Early Career) MIMOS Berhad, Malaysia
2001 - 2002

MIMOS Berhad – National R&D Centre (Malaysia) • Contributed to applied digital and engineering R&D supporting agribusiness and industrial innovation. • Worked on patent-linked research and technology commercialization, translating lab innovation into industry-ready solutions. • Built early foundations in data-driven optimization, automation, and applied innovation

Process Automation Head Cummins India Ltd (Global Manufacturing Operations)
2013 - 2016

• Led process automation across global manufacturing and automotive plants, supporting Cummins operations in the USA, UK, Europe, and India. • Directed cross-regional engineering, software development, and testing teams, ensuring production-line reliability, quality, and throughput.

ERP & Applications Transformation Lead Williamson Shipping & Logistics
2016 - 2018

• Executed enterprise ERP and digital platform transformation, standardizing operations across finance, logistics, SCM, and warehousing. • Delivered automation-led process optimization, improving efficiency and operational transparency. • Designed and launched multi-channel self-service digital platforms.

Head of Digital TransformationEmirates Flight Catering (EKFC) – Manufacturing & Industrial Operations
2020 - 2023

• Led enterprise-scale digital, data, and platform transformation across one of the world’s largest industrial catering operations. • Designed the enterprise platform and integration architecture (SAP, cloud, APIs, event-driven), aligned to security and scalability standards. • Delivered experience redesign and process automation across production, supply chain, quality, and logistics. • Implemented portfolio governance and benefits tracking, improving executive visibility, delivery discipline, and value realization. • Built and managed strategic technology partner ecosystems.

Head of Digital Transformation & AIKerzner International (Hospitality & Real Estate)
2023 - Present

• Defined and executed a group-wide digital transformation strategy and roadmap spanning experience, digital products, data platforms, AI, and enterprise integration. • Established the digital and AI operating model, including governance, funding, security, delivery standards, and benefits realization. • Governed a prioritized transformation portfolio from discovery to adoption, ensuring ROI, risk control, and delivery predictability. • Acted as strategic partner to CxOs and brand leadership, aligning value cases, adoption, and change across multi-entity environments. • Built and mentored high-performing digital, product, and data teams, setting enterprise capability standards.

Education

Masters of MBAIMT & Deiken
2020 - 2021
Degree of EngineeringMalaviya Natioanl Institute of TEchnology
1995 - 1995

Skills

Core skills0
Languages1

Languages

English