Manufacturing
Retail
Wholesale
Transportation, Logistics, Supply Chain and Storage
Professional Services
Construction
Active

Luis C. Martin

Supply Chain & Operations Director

About Me

Supply Chain & Operations Director with 20+ years of experience leading Distribution/FC operations, inventory optimization and international expansion across Mexico, the U.S. and Spain, focused on measurable outcomes: higher service levels, lower inventory and reduced cost. I have led end-to-end operational transformations in complex, multicultural environments, delivering sustained improvements through process standardization and disciplined execution. My work is grounded in a structured, pragmatic approach: clear diagnosis, prioritization by value drivers (service, cost and capacity), execution in cycles, and a strong operating cadence supported by the right metrics. The objective is to build systems that perform consistently, not hero-dependent operations. If you’re scaling operations or expanding internationally and need stronger execution cadence, I’m always open to a conversation.

Jurisdiction

Mexico | United States | Spain

Experience

Seniority LevelDirector
Years of Experience20+ years
Current StatusActive
Supply Chain DirectorServistore SC
2018 - 2025

Built an omnichannel supply chain: B2B (big-box retailers) + B2C FCs; enabled Amazon Onsite , Mercado Libre Platinum (OTIF); onboarded Claroshop, Walmart DSV, Liverpool, and Lamparaya. Designed & implemented S&OP across Sales, Finance, and Operations.; -Stood up demand planning with a tailored AI forecast (features: sales, lost sales, product life-cycle stage, seasonality/promo effects, statistical-error corrections) → lost sales −15%+; inventory −20% YoY; −60% from 2022–2025. Redesigned DC layout & slotting → pick/pack productivity +300%. Reduced e-commerce shipping costs −50% by standardizing box-in-box packing; implemented shipping algorithms for optimal packing and handling/lifting rules; improved product master-data accuracy. Automated KPI stack (inventory, delivery, DIFOT/OTIF, ops vs. sales) Launched reverse logistics & knowledge management. Reduced import lead times by 70% and import operations expenses by 30%. Led CPFR with key accounts → sales +200%; improved service levels at retail POS.

Project ManagerInternational Finishers
2015 - 2018

Managed budget & schedule on multi-site industrial projects; built cost tracking and variance controls. Cycle time −50% (2015→2018) by standardizing work packages and vendor SLAs. Labor productivity +25% via crew sizing, takt planning, and daily visual management.

Business Developer & Customs Operations ManagerGrupo Ei-Ciudad Juárez
2012 - 2015

Created and delivered logistics/supply-chain/customs solutions. Sports-bar franchise (BWW MX): import strategy + duties budget for kitchen/equipment; launched 2 branches (Chihuahua, Querétaro) with 10 more in pipeline. Mobile Server Room (KIO Atom): door-to-door coordination Tampa Bay→CDMX; import strategy/budget; imported 2 units. Sea-import redesign: new process + KPI suite → lead time 15→4 days; co-developed import-process software (BPM). Led trade audit with Mexican SAT; validated correct import status of client inventories. Wine shipments: France→Cd. Juárez door-to-door; customs & duties budgeting; compliance advisory. Led operations for customs compliance and ministry clearances. HTS classification, Mexican customs documents & clearances; SAGARPA/SEMARNAT/SALUD permits. Co-built inventory software for maquiladora twins (Anexo 24). Import documentation time −50% via standardized templates & pre-validation. Coordinated ~20 daily meat imports and client access to the pedimento system for SAGARPA docs. Training lead: import/export docs, trade/commercial law, pedimento, HTS, SAGARPA inspection, supply chain & freight forwarding.

Logistic ManagerGrupo Lumimexico
2006 - 2011

Founded the Logistics Department; built end-to-end function. Set up purchasing, imports/traffic, QA, warehouse ops; ran in-house operation with 3PL. Stood up a new GLMX warehouse (layout, equipment, storage system) and authored the Operations Manual. Aligned China–Panama–Mexico logistics; integrated CPFR with a transnational retail client. Results Delivery lead time 42→4 days • 99% inventory accuracy MOQ −33% with suppliers • Purchasing budget −66% GLMX inventory −65% (POS) • Client inventory −50% (POS) Certified as reliable supplier by a transnational retailer.

Education

Masters of EAE Business School EAE Business School Máster en Supply Chain Management & LogisticsEAE Business School-Barcelona, Spain
2023 - 2024
Degree of International BusinessTecnologico de Monterrey
2005 - 2005

Certification

Total Certifications3

SCPro Level One

CSCMP

2023 - 2024

Credential ID: 112630943

EF SET

EF

2024

Change Management

2025

Credential ID: LMUSSRBBPKOL

Skills

Core skills0
Languages2

Languages

English
Spanish