Led the U.S. immigration program, designing and executing strategies for visa sponsorships, permanent residency filings, and global mobility initiatives. Acted as a subject matter expert and primary advisor to HR, Talent Acquisition, business leaders, and employees on immigration compliance, risk mitigation, and best practices. • Immigration Strategy: Served as the sole company signatory for all sponsorship matters with government agencies, while achieving a 30% cost reduction in visa renewals through improved process efficiencies. • Global Mobility: Partnered with HR, Payroll, and Compliance teams on international transfers and relocation cases, advising on complex immigration and mobility matters. • Dashboards & Reports: Audited and maintained accurate foreign national records, safeguarding data integrity and regulatory adherence. • Employee Experience: Developed and delivered immigration training and communications that improved employee understanding of visa processes and reduced escalations. • Vendor Management: Oversaw relationships with external legal counsel, ensuring accurate, timely case preparation and achieving 95% SLA compliance on complex employee queries. • Process Innovation: Enhanced immigration workflows by introducing new processes and technology, reducing case turnaround. • Cross-Functional Mobility Projects: Led special projects across HR Operations, Payroll, and Compliance, improving efficiency and supporting enterprise-wide mobility initiatives.

Guided program operations during a corporate acquisition, ensuring uninterrupted visa sponsorship and regulatory adherence. Partnered with HR, payroll, and legal teams to optimize immigration workflows, improve employee communications, and support program budgeting and cost forecasting. Immigration Program Leader: Directed immigration program alignment during a large-scale corporate transition, maintaining sponsorship and compliance for foreign national employees. Global Mobility Support: Worked closely with HR, Talent, and Legal teams to facilitate the visa process and sponsorship requirements, ensuring alignment with organizational goals and internal policies. Trusted Advisor: Coordinated with external legal counsel to achieve SLA targets and deliver accurate, timely case preparation. Educational Townhalls: Led immigration educational sessions and town halls, improving understanding of visa requirements, travel rules, and compliance obligations. Analytics & Optimization: Developed reporting and tracking enhancements for monthly and quarterly analytics, improving visibility and operational efficiency. Immigration Compliance: Oversaw audits, maintained immigration files, and verified employment documentation to ensure 100% adherence to regulatory requirements.

Managed complex employment-based immigration cases, providing strategic guidance and client-facing support to optimize visa petition success and compliance. Mentored and coached junior staff and new hires, managing client portfolios and deliverables while championing productivity improvements through training and cross-functional collaboration. International Mobility: Provided specialized immigration strategy and case management advice directly to clients and foreign nationals, enhancing case outcomes and client satisfaction. Visa & Residency Expert: Prepared, reviewed, and submitted complex visa petitions and support documents across multiple visa categories, ensuring accuracy and regulatory compliance. Process Improvement: Recommended and implemented workflow enhancements and technology solutions to improve efficiency and reporting for client accounts.

Delivered immigration support for a high volume of complex employment- and family-based cases, collaborating closely with clients, attorneys, and foreign nationals. Developed expertise in consular processing and workflow optimization, enhancing client satisfaction and driving revenue growth. Immigration Case Compliance: Prepared and reviewed complex visa petitions and adjustment applications (H-1B, L-1, TN, I-140, I-485, etc.), ensuring regulatory accuracy and timely filings. Client Advisory & Communication: Served as primary liaison for clients and foreign nationals, providing strategic guidance on case progression and procedural requirements. Global Mobility Process Optimization: Established and implemented an in-house consular visa practice, streamlining visa application workflows and securing expedited appointments, which doubled revenue for key Houston accounts.

Efficiently prepared visa applications (L1, H1-B, E-2, H2-A, and TN). Drafted petitions, applications, and specialized support letters detailing eligibility for visa classification and other immigration benefits. Maintained and updated files and the immigration database system in a timely manner. Established and monitored multiple cases and projects simultaneously. Provided excellent customer service while communicating updates and immigration procedures with employees, HR representatives, and other stakeholders. Created and implemented processes to ensure the continuity and success of daily operations.

Promoted ProMexico Business Support and Services for the internationalization of Mexican companies. Conducted market research analysis emphasizing potential future distributors and principal competitors. Scouted business opportunities for Mexican Companies in the State of Texas.

Coordinated multiple export shipments and national deliveries, and full truckloads daily. Created, confirmed, and entered transport orders into the dispatch software. Generated daily reports to monitor the status of yard equipment inventory, shipments, and loadings in process and deliveries. Accurately provided excellent customer service and acted as a liaison between customers, carriers, and internal departments to resolve billing and other transport service requests. Reduced monthly cost by 10% by identifying supply-chain improvement opportunities and implementing a cost-reduction initiative.

Assisted in organizing and coordinating the 2014 Latino Business Awards. Engaged with Chamber members, elected officials, and various stakeholders via social media, phone, and email.

Global Mobility Specialist, Talent Management (GMS-T)

WERC Talent Everywhere (Worldwide ERC®)

2024

Certified Relocation Professional (CRP)

WERC Talent Everywhere (Worldwide ERC®)

2025