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Christopher Faust

Revenue Operations | Go-to-Market Leader

About Me

Data-driven revenue operations leader with deep experience scaling high growth companies with a track record of transforming performance and predictability. I specialize in defining winning go-to-market (GTM) strategies, revenue operations, pricing models, value creation, global marketing alignment, pipeline health governance, forecasting, data modeling, business analytics, process optimization, and technology enablement. With deep expertise in CRM and tech stack optimization, sales process design, compensation modeling, territory alignment, and data analysis, I help organizations unlock answers to questions they didn’t know needed answering and building strategic levers that drives growth.

Jurisdiction

United States

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Head of Revenue OperationsPanthoria
2024 - Present

Providing fractional revenue operations services, defining sales and GTM strategies, pricing models, and RevOps technology requirements and CRM design and administration.

Head of Revenue OperationsBoldin
2021 - 2024

- Established core revenue operations across sales, marketing, finance, and customer success to make improved data-driven business decisions and accelerate growth. - Led go-to-market (GTM), ICP-based targeting, and pricing strategy development for Financial Advisors and Wealth Management segments and defined RevOps processes that improved revenue predictability. - Customized Salesforce CRM and grew target prospects by 10x with segmentation and tiered structure for more effective prospecting, and operationalized Deal Desk that improved forecasting and deal closure. - Aligned cross-functional teams that enhanced revenue cycle processes, resulting in increased ARR and improved customer retention.

Interim CMO, Strategic AdvisorIron Mountain
2019 - 2020

- Globalized marketing intelligence and operations, improving team collaboration and performance analytics, optimized budget spend while reducing overall costs, and enhanced forecast accuracy. - Developed a commercial revenue growth model across Strategic Accounts, Global Marketing, Sales Operations and Enablement, and Revenue Operations contributing to over $400M in expanded revenue. - Surpassed annual goals with 127% achievement through data-driven strategy and operational enhancements.

Head of Marketing, CommercialSAI Global
2016 - 2018

- Scaled revenue from $70M to $100M by optimizing GTM execution, team efficiency and effectiveness. - Redesigned revenue operations and introduced ’Path-to-the-Number’ methodology for planning and analyzing data to deliver meaningful insights that drove pipeline and revenue growth. - Established and scaled BDR/SDR function by aligning teams to later buyer stages that doubled pipeline contribution 2x which led to improved sales win rates and shortened sales cycles. - Restructured sales operations infrastructure to enable teams to execute more agile, while improving planning processes and operational efficiencies at a reduced cost.

Head of Marketing & RevOpsQvidian
2013 - 2016

- Increased revenue (ARR) through methodical approach to revenue operations and marketing execution. - Drove 87% of new pipeline through marketing-specific initiatives, doubling global demand generation and increased conversion efficiency. - Established BDR/SDR function and implemented a lead-to-revenue attribution model that enhanced revenue operations performance and quality of sales pipeline. - Led sales operations, territory planning, quota commission plans, and redesigned CRM to optimize forecasting and sales performance management while maintaining complete data hygiene. - Strengthened GTM and pricing strategies, while enhancing brand positioning, and optimizing team efficiency with reduced program costs.

Chief Marketing OfficerSumTotal Systems
2010 - 2012

- Led company growth from $80M to $250M, increasing pipeline by 313% YoY with methodical approach to GTM strategies, revenue operations, and campaign management. - Enabled scalable campaign execution that improved ROI across demand generation and pipeline growth. - Integrated multiple acquisitions (M&A) while leading global teams in complex external communication strategies, and introduced new pricing models and formalized deal desk processes.

Chief Marketing OfficerSoftscape
2002 - 2010

- Hired into newly created role to manage global GTM, revenue operations, marketing, RFP, inside sales, partnership relationships, and business development teams (BDR/SDR). - Scaled company from $4M to $40M+ and drove consistent year-over-year growth with 70% of new sales pipeline contributed directly from lead generating campaign execution. - Exceeded annual booking targets with strategic mid-funnel marketing and nurture programs, and expanded cross and up-sell pipeline growth with introduction of new products and effective go-tomarket and pricing strategies. - Led IPO readiness including communications strategy, executive media training, financial analyst relations, and global investor road show presentations.

Education

Degree of Art & HistoryWoodruff Atlanta College of Art
1987 - 1990

Skills

Core skills0
Languages1

Languages

English