The Infectious Diseases Society of America (IDSA) is a US-based professional society of over 13,000 physicians, scientists, and public-health experts around the globe, working to advance infectious disease care, research, education, and policy, generating annual revenues of ~$40 million with roughly 100 employees. Senior Manager, Governance • Managed a team of 1 FTE, reporting to the Chief Executive Officer, with overall responsibility for governance operations supporting a 17-member Board of Directors and 40+ committees—ensuring alignment with IDSA’s five-year strategic plan and DEI goals. • Directed the development and tracking of 200+ KPIs across 40+ volunteer groups, producing actionable performance data that tied directly to organizational strategy and demonstrated measurable progress toward business goals. • Oversaw governance operations for a national and international membership society of 13,000+ infectious disease professionals across 110+ countries, ensuring consistent standards of board and committee operations. • Managed governance processes tied to a ~$37.6M annual budget, aligning committee work plans and resource allocation with organizational priorities while streamlining staff workloads. • Completed a comprehensive bylaws modernization—the first in the society’s 60-year history—within 12 months, creating a legal framework aligned with modern organizational structures and regulatory requirements. • Designed and executed the annual Leadership Summit, engaging ~100 volunteer and staff leaders to align operational activities with board priorities, strengthening cohesion across all organizational levels. • Implemented the use of generative AI for board communications and strategic planning, reducing preparation time for board materials by 30% within the first year. • Achieved a 4.5/5 volunteer satisfaction rating within one year of implementing a new Coordinating Council structure, signaling broad acceptance of governance reforms and improved volunteer engagement.

The College of American Pathologists (CAP) is a global professional association of ~19,000 board-certified pathologists that advances excellence in pathology and laboratory medicine through accreditation, proficiency testing, education, and advocacy, accrediting over 8,300 laboratories worldwide and generating ~$283 million in annual revenue with about 825 employees. Senior Manager, Policy and Governance Affairs 2020-2024 • Reported to the Director of Governance Services and Executive Operations, as part of a team of 8, with dotted-line support to the CEO and board president, directing governance operations and policy oversight for a 20-member physician Board and 900+ national committee volunteers. • Managed a $1.5M annual governance budget, aligning resource use with organizational strategy while delivering consistent cost savings through automation and streamlined processes. • Supported a U.S.-based professional association of ~19,000 pathologists with global reach, ensuring governance practices aligned with accreditation, policy, and advocacy goals across thousands of laboratories worldwide. • Implemented an automated Conflicts of Interest reporting system that saved >120 staff hours annually and increased compliance accuracy—directly reducing organizational risk. • Launched six orientation and training programs that onboarded ~200 volunteer leaders and staff annually, strengthening governance capacity and ensuring consistent performance across committees. • Supported the creation of CAP’s inaugural DEI Committee, expanding diversity in the leadership pipeline and increasing representation of historically underrepresented groups within two years. • Directed executive and board planning meetings, including logistics, travel, agendas, and communications, ensuring 100% on-time delivery of materials and seamless executive readiness. • Delivered measurable impact by coaching 1,000+ volunteer leaders on committee best practices, improving efficiency, and strengthening alignment with CAP’s mission. Governance Program Manager 2012 - 2020 • Reported to the Director of Governance Services, as part of a team of 6, managing daily operations for the Board of Governors and officers of a $250M revenue association with 18,000 members worldwide. • Supported executive leadership by acting as de facto Executive Assistant to CAP’s volunteer presidents, managing calendars, travel, communications, and board priorities across multi-million-dollar organizational initiatives. • Oversaw governance processes impacting 80+ committees and 4,000+ volunteer appointments, creating a demographic tracking system that informed board pipeline strategy and diversity initiatives over a 5-year period. • Coordinated board and executive planning meetings, including logistics, travel, materials, and follow-up, maintaining a 100% record of on-time delivery and readiness for high-stakes decision making. • Directed special governance projects including 18 social events, three VIP CME sessions, and six emergency COVID-19 webinars, ensuring rapid response to member and industry needs. • Designed and executed a board-sponsored CME-accredited education day for Puerto Rican pathologists following Hurricane Maria, strengthening CAP’s global reputation and member support. Governance Services Specialist 2006 - 2012 • Reported to the Director of Governance Services, as part of a team of 4, managing daily operations for the Board of Governors and officers of a $220M revenue association with 16,500 members worldwide. • Managed a revitalization and strategic realignment project for the CAP House of Delegates, resulting in a 250% increase in House of Delegates participation and meeting attendance. • Designed and implemented volunteer leadership development tools for a new Leadership Development Committee, including a Committee Chair Orientation, Chair Manual, and Evaluation Toolkit. • Managed all communication and logistics for board meetings and planning sessions, including coordination with travel agencies, materials preparation, and follow-up tracking. • Worked with the presidents’ spouses to plan and execute quarterly dinners, networking events, and spouse events at board meetings. • Hosted two VIP meetings of the International Liaison of Pathology Presidents, including managing international travel arrangements, special meeting requirements, spouse activities, and VIP networking and social events.