Act as a neutral and trusted advisor on complex employee relations matters, including workplace harassment, violence, and misconduct. Lead end-to-end investigations from intake and threshold assessment through findings and closure, ensuring procedural fairness and compliance with legislation and internal policy. Serve as designated recipient for Workplace Harassment & Violence complaints, conducting triage and determining early resolution versus formal investigation pathways. Conduct interviews, assess credibility, analyze evidence, and produce clear, unbiased investigation reports grounded in the balance of probabilities. Advise HR and business leaders on investigation outcomes, risk exposure, and appropriate next steps. Maintain detailed case management records and meet SLA closure timelines across a high-volume caseload.

Led highly sensitive and complex workplace investigations within a federally regulated, unionized environment. Assessed allegations and defined investigation scope, ensuring alignment with the Canada Labour Code, WHVP Regulations, Canadian Human Rights Act, and organizational policy. Conducted in-person and virtual interviews with complainants, respondents, and witnesses; evaluated evidence and credibility across multiple sources. Drafted detailed investigation reports including factual findings, credibility assessments, policy and legislative analysis, conclusions, and recommendations. Advised executives, HR, Legal, and Labour Relations on findings and risk-based outcomes. Provided guidance and education to leaders and stakeholders on harassment, violence, and workplace misconduct prevention.

Conducted timely, fair, and thorough investigations into workplace harassment, violence, and other high‑risk employee relations matters. Interviewed parties, gathered and analyzed evidence, assessed credibility, and documented findings in formal investigative reports. Supported negotiated and early resolution efforts in collaboration with HR and business leaders. Partnered with Legal, Corporate Security, Labour Relations, and People Relations to ensure consistent, defensible outcomes. Represented investigation outcomes in arbitration and human rights‑related inquiries as required.

Oversaw health and safety matters, WCB claims, and workplace investigations as required. Developed and maintained HR policies, procedures, and employee handbook aligned with employment legislation. Led full-cycle recruitment for roles throughout the organization.

Supported HR Business Partners and site leadership on employee relations, policy interpretation, and performance management. Assisted with investigations, documentation, and data reporting in a large, fast‑paced operational environment. Ensured compliance with employment standards, internal policy, and confidentiality requirements.

Chartered Professional in Human Resources

CPHR Alberta

2023

Credential ID: 42732