- Spearheaded workforce planning and job redesign to integrate AI-supported roles through comprehensive job analysis, revised job descriptions, and updated organizational charts. - Managed redundancy and redeployment processes, supporting affected employees with consultation, severance, and outplacement services. - Updated HR policies, contracts, and HRIS data to reflect new structures, compensation frameworks, and reporting lines. - Led performance review cycles, including calibration sessions with managers. - Acted as the main HR business partner to executives and managers, supporting the execution of people strategy and advising on complex HR cases. - Implemented well-being programs such as resilience workshops, stress management training, and mental health talks for managers and employees. - Launched and analyzed employee engagement surveys, working with team leaders to address results and co-develop action plans. - Designed and rolled out structured hiring processes, including standardized interview guides, skills-based evaluation criteria, and personality assessments. - Redesigned the onboarding process to include a new buddy system, product and culture training, 30-60-90 day check-ins, and an onboarding satisfaction survey. - Tracked and reported on KPIs including turnover, sickness days, time-to-hire, referral rates, and onboarding feedback to measure impact and improve HR initiatives.

- Partnered with leaders on culture redesign initiatives, embedding Coursera's values into the existing culture. - Designed and managed workforce reduction processes in line with labour law, including employee consultations and negotiations with the works council. - Streamlined performance management by replacing annual reviews with a continuous 360- degree feedback model. - Co-created workforce planning and job architecture frameworks with business leaders & CHRO. - Organized and delivered CSR strategy and events calendar, achieving the target of 300 employee volunteering hours across key pillars (Women in STEM, environment, diversity, and disadvantaged youth). - Supported DEI strategy by facilitating employee networks, including ERGs and a Women’s Ambassadors Group. - Developed and implemented a tailored Employee Engagement framework with four pillars: leadership presence, meaningful recognition, job autonomy, and well-being. - Facilitated practical interventions such as job crafting workshops, feedback training for team leads, and emotional intelligence program for middle management.

- Conducted a risk assessment to address escalating levels of stress, burnout, and emotional fatigue among healthcare professionals working in high-pressure humanitarian contexts. - Designed and led the implementation of a holistic well-being intervention program, incorporating peer support networks, stress management workshops, and tailored resilience-building strategies. - Developed easy-to-use self-care tools and facilitated trauma-informed sessions to equip teams with practical skills in emotional regulation and mental health preservation.

- Designed and implemented a Group-wide Employee Experience strategy across 5 EMEA offices, covering the full employee lifecycle from recruitment to offboarding. - Partnered with regional HR and business leaders to map employee experience touchpoints and provide how-to toolkits for consistent execution. - Collaborated with Internal Communications to deliver engaging employee communications through newsletters, intranet posts, all-hands meetings, and internal campaigns. - Developed an ESG strategy integrating sustainable HR practices, green office initiatives, and social impact programs. - Developed a Group-wide Employee Experience events calendar, including well-being weeks, inclusion campaigns, and CSR activities, and held regular alignment meetings with local HR leads to support with implementation. - Organized and hosted ESG and inclusion events, including International Women’s Day, Cultural Diversity Day, Earth Day, and Pride Week. - Led the development of enterprise-wide DEI strategies, covering inclusive recruitment, bias awareness training, and employee networks such as ERGs and the Women’s Ambassadors Group. - Partnered with the Talent Acquisition team to translate the Employee Experience strategy into the candidate journey, ensuring a consistent experience from recruitment through onboarding and employment. - Championed a continuous improvement culture by embedding employee voice in HR initiatives through surveys, focus groups, and stay interviews. - Monitored EX metrics and presented data-driven recommendations to senior leadership.

- Designed and executed TeamViewer’s global employer branding and social media strategy. - Facilitated EVP-focused employee workshops and engagement surveys to ensure brand authenticity and culture alignment. - Led the full redesign and relaunch of the TeamViewer careers website, including curation of content for new subpages that reflected different functions and locations. - Initiated and implemented employee experience campaigns and cultural events (e.g., Diversity Day, Company Run, Hackathons) that embedded the EVP into daily culture and strengthened internal community. - Scaled the company’s employee advocacy and referral programs to amplify internal brand ambassadors and increase referral-based hiring. - Designed and rolled out a standardized global onboarding program, including a structured company-wide orientation day that introduced new hires to values, strategy, and culture. - Created and facilitated intercultural awareness training as part of onboarding for international employees and developed a company-wide mentoring program that supported cross-level knowledge sharing and early talent development. - Recognized as a “Jump Leader 2017” for rapid success in building and scaling the employer brand and ambassador initiatives globally.

- Teach undergraduate and graduate courses in HR strategy, organizational behavior, and global HRM. - Mentor students and conduct research on workplace well-being and employee motivation. - Supervise students writing their Bachelor's Thesis.

Organizational Psychologist MSc

University of London

2021

Credential ID: 2011277048323

Emotional Intelligence Masterclass

PositivePsychology.com

2022

Maximizing People Strengths Masterclass

PositivePsychology.com

Motivation & Goal Achievement

PositivePsychology.com

Resilience Masterclass

PositivePsychology.com

Positive Relationships Masterclass

PositivePsychology.com