Germany | Colombia
• Led teams of 50+ FTEs, (4 direct reports), improving the UX for millions of users, generating over €400M/year in GMV. • Drove growth and retention optimisation efforts across ~20 markets, generating 10M+ weekly orders. • Successfully consolidated two global products (Just Eat & Takeaway.com) in collaboration with C-level, country managers, and product directors, driving innovation and integration. • Partnered with the AI, Machine Learning & Data Science team to design and launch AI-powered product recommendations, enhancing menu and basket personalisation for millions of users. • Installed market feedback loops with local teams to feed insights into the roadmap, strengthening adoption and product–market fit. • Provided sales enablement and product marketing support to commercial teams, improving sales efficiency across markets. • Ensured compliance across multiple regulations and markets, avoiding fines and saving over €600M/year.
• Led high-impact teams of 20+ FTEs, including 2 direct reports, to scale account management features, loyalty programs and core product capabilities, strengthening user engagement and retention across millions of customers. • Presented and advocated for innovative, tech-driven ideas, fostering cross-functional collaboration and supporting team adaptability through organisational change. Streamlined the planning process within the pillar, resulting in a 25% reduction in planning cycle times. • Introduced frameworks that improved team effectiveness and cross-department collaboration, navigating organisational transitions while maintaining high team morale. Those reduced project delivery timelines by 10%. • Conducted competitive intelligence and market research to drive strategic product positioning and differentiation initiatives.
• Developed and delivered product roadmaps, collaborated with key stakeholders, and coached fellow product managers to drive innovation and growth. • Led cross-functional teams and defined PRDs, driving not only successful feature delivery but also strategic projects that directly contributed to the company’s growth. • Led the reengineering of the back office tool, cutting claim handling time by ~60%. • Delivered product training, education, and product marketing support to commercial and operational teams.
• I led cross-functional teams to define features and create user stories, collaborating with clients and internal teams to align projects with roadmaps. • My role throughout the product lifecycle ensured the successful delivery of innovative solutions, leading to increased customer retention and loyalty.
• Transitioned from development into product and leadership, managing a team of ~15 FTEs. • Led and managed the development of multiple products, working closely with external clients to define requirements and roadmaps to ensure project success.