Leading enterprise-wide IT transformation for a multinational third-party logistics (3PL) provider, spanning 15 countries and 4,000+ employees, and aligning global operations through unified, scalable, and secure digital architecture. Holding direct responsibility for end-to-end IT strategy, infrastructure modernization, digital platform evolution, cybersecurity resilience, and innovation enablement. Member of the Executive Board and direct advisor to the CEO on technology-driven business growth. KEY ACHIEVEMENTS: Led the selection, design and ongoing global rollout of core enterprise platforms including SAP Integration Suite, Dynamics 365 Business Central, TMS, HR, Contract and Asset Management systems, supporting digital transformation for 4,000+ employees. Modernized Milsped’s global IT backbone by deploying two next-gen data centers (Juniper Fabric, VMware, Pure Storage) and implementing Fortinet SD-WAN across 15 countries. Initiated rollout of Microsoft Fabric, enterprise DWH, and Power BI to enable real-time analytics and accelerate AI adoption. Increased threat detection by more than 30% and achieved ISO 27001 by implementing a zero-trust cybersecurity framework and advanced tools including SIEM, XDR, DLP, PAM, and MFA. Established centralized IT Governance and founded AI/RPA units as core innovation drivers. Reduced manual effort by 30% and improved data extraction efficiency by 5x by automating 50+ business processes using AI/RPA and Intelligent Document Processing platforms.

Drove strategic partnerships and customer engagement initiatives at Algotech, a leading Southeast European provider of digital customer experience and enterprise communication solutions, to enable digitally powered business growth. Advised executive leadership using deep market insight and transformation expertise, shaping high-impact decisions that accelerated innovation and sustained competitive advantage. Introduced and scaled new technology streams — Omnichannel CX, Digital Document Automation, Digital Signage, Queue Management, and Electronic Shelf Labeling (ESL) platforms — expanding the portfolio and unlocking new revenue channels across retail, finance, and public sectors. KEY ACHIEVEMENTS: Cultivated key relationships with 20+ technology providers, establishing high-value solutions that scaled rapidly across target markets. Increased overall sales by 25% and expanded the company’s footprint through new revenue streams in underserved markets. Positioned Algotech as a national leader in the Digital Signage segment within just two years by securing 5 major enterprise contracts.

Played an instrumental role in driving the digital and infrastructure agenda of Banca Intesa Serbia, one of Europe’s largest and most awarded banks, over a decade of transformation. Led mission-critical initiatives across digital banking, telecommunications, cybersecurity and enterprise IT — ensuring alignment with Intesa Sanpaolo Group strategy. Delivered next-gen digital channels, drove strategic transformation of enterprise infrastructure with significant cost savings and established enterprise-grade collaboration and security platforms. Trusted to lead complex, high-stakes programs with long-term business impact and Group-wide visibility. KEY ACHIEVEMENTS: Drove $400K in annual cost savings by modernizing legacy Cisco WAN and delivered best-in-class Internet and Mobile Banking apps, expanding digital access for 1M+ customers. Deployed Cisco VoIP solution for 3,000+ users and integrated Microsoft Lync platform across 10 subsidiaries, enhancing enterprise communication and delivering significant cost savings. Pioneered the country’s first large-scale Juniper UAC-based centralized network access control solution, securing 2,000+ endpoints and significantly enhancing enterprise network security. Executed strategic infrastructure programs, including cross-border data center relocation and seamless merger integration with Panonska Bank, ensuring uninterrupted operations for 4,000+ employees.