Administrative and Support Services
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Danielle.F

Advanced admin/HR professional managing payroll and operations with precision.

About Me

I’m Danielle, an administrative and HR-focused professional who enjoys keeping things organized, accurate, and running smoothly behind the scenes. I’m based in Mississippi and currently support a small trucking company, where I manage day-to-day operations, paperwork, and people. My goal in every role is to make work easier for owners, managers, and teams by handling the details they don’t have time to worry about. Most of my experience is in administration, payroll, and operations support. I handle tasks like timesheets, driver load tracking, payroll calculations, invoicing, and document management for about 30 employees in a wood chip hauling business. I’m used to working with a lot of moving pieces, double-checking numbers, and making sure everyone gets paid correctly and on time. I’m comfortable working with spreadsheets, online platforms, and digital files to stay organized and efficient. Remote work is a natural fit for me. I’m self-motivated, reliable, and able to manage my time without someone looking over my shoulder. In past and current roles, I’ve handled data entry, customer support, scheduling, and communication with team members, drivers, and clients. I understand the importance of clear communication, quick responses, and following instructions carefully. I take pride in being the person others can count on to follow through and keep things on track. I’m also building my career in Human Resources and business. I’m currently attending Maestro to earn my associate’s degree in business, which is helping me strengthen my understanding of operations, management, and how different parts of a business fit together. This background helps me approach my work with a people-first mindset while still paying attention to policies, records, and accuracy. I like roles where I can combine admin tasks with problem-solving and support for both leadership and staff. If you’re looking for someone who is dependable, detail-oriented, and easy to work with, that’s where I fit best. I enjoy learning how a business operates and then quietly making things smoother in the background. I’m open to remote opportunities in admin support, HR support, payroll, data entry, and operations assistance. I’m always willing to learn new tools and systems, ask questions when needed, and grow with the role so I can add real value to your team.

Jurisdiction

United States

Experience

Seniority LevelAssociate
Years of Experience10-15 years
Current StatusActive
AdministratorTW Trucking
2025 - Present

- Serve as primary interface between drivers and dispatch, resolving load tracking and payroll issues with speed and accuracy. - Process payroll through ADP, ensuring 100% error-free compensation and identifying trends in driver performance and pay. - Submit multi-ticket invoices with perfect accuracy, supporting agricultural logistics compliance. - Maintain sensitive case documentation and escalate operational concerns through proper channels. - Analyze performance metrics and identify discrepancies to support operational improvements.

Customer support contractorLiveops
2022 - 2025

- Resolved 50+ customer inquiries daily across phone and digital platforms, consistently exceeding performance targets. - Navigated multiple systems to troubleshoot issues and deliver empathetic, efficient service. - Maintained 100% compliance with data protection and privacy standards across all interactions. - Tracked resolution metrics and customer satisfaction scores to identify service trends and improvement opportunities.

Enrollment SpecialistBig Bang Enterprises
2023 - 2024

- Processed client onboarding documentation with precision, ensuring compliance and completeness. - Escalated service barriers and client needs independently, maintaining workflow momentum. - Resolved scheduling conflicts and cross-departmental issues to ensure smooth onboarding

Education

Degree of Associates in BusinessMaestro
2026 - Present
Diploma of Human Resources in ManagementPost University
2025 - 2025

Skills

Core skills0
Languages1

Languages

English