Hospitals and Health Care
Retail
Manufacturing
Technology, Information and Media
Transportation, Logistics, Supply Chain and Storage
Active

Steve v

Fractional CIO | Enterprise IT & Digital Transformation Executive | Security, Scale & Operating Mode

About Me

I am a senior technology executive with over 20 years of experience serving as a strategic partner to CEOs, founders, and executive leadership teams in complex, regulated, and fast-scaling environments. My background includes executive leadership roles as Head of IT / CIO for a global consumer enterprise in Japan, regional VP of IT across Asia Pacific, and founder & CEO of a venture-backed healthcare technology company. Across these roles, I have led organizations through platform stabilization, enterprise modernization, cybersecurity and governance uplift, and large-scale operational change — aligning technology investment with measurable business outcomes. As a founder, I held full executive accountability for strategy, funding, product direction, security, compliance, and commercial execution, scaling a regulated SaaS business from concept to market adoption. This experience informs my work as a Fractional CIO, particularly when advising leadership teams on technology tradeoffs, operating models, risk management, and sustainable scale. As a Fractional CIO, I support organizations that need senior-level technology leadership without a full-time executive. I work at the executive and board level, providing clarity on technology strategy, operating models, cybersecurity posture, governance, and transformation roadmaps — enabling internal teams and partners to execute effectively. I work with leadership teams where technology decisions have real operational and commercial impact.

Jurisdiction

Canada | United States | Japan

Notable Employer

  • Head of Information Technology at Estee Lauder Companies
  • Vice President of Information Technology, Asia Pacific. at Mundipharma

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Head of Information TechnologyNotableEstee Lauder Companies
2021 - 2025

Served as the senior technology executive for the Japan affiliate, accountable for all IT strategy, delivery, security, and operations across commercial, retail, supply chain, finance, HR, and corporate functions. Member of the Japan Executive Leadership Team and APAC IT Leadership Team, acting as the primary technology advisor to the local President and regional CIO. Defined and executed country-level IT strategy aligned with global architecture while addressing Japan-specific regulatory, operational, and market requirements. Led enterprise modernization initiatives spanning ERP, supply chain, retail systems, data platforms, and infrastructure, ensuring business continuity during large-scale change. Owned cybersecurity posture, data governance, and risk management for the Japan organization, aligning local controls with global standards and regulatory obligations. Oversaw IT operating model, budgeting, vendor strategy, and investment prioritization, balancing speed, cost, and risk in a complex matrix environment. Built and led a lean, high-accountability IT organization, shifting IT from a reactive support function to a strategic business partner. Acted as the escalation point for major technology decisions, incidents, and cross-functional initiatives with material commercial or operational impact.

Founder and CEOStarsphere
2012 - Present

Founded and led a venture-backed healthcare technology company operating in a regulated life sciences environment, with full executive accountability for strategy, funding, governance, security, compliance, and commercial execution. Defined company vision, business model, and multi-year growth strategy, raising institutional venture capital and building the organization from concept through market launch and revenue scale. Oversaw the design, launch, and operation of a compliant SaaS platform supporting clinical data workflows, ensuring adherence to GxP requirements, data integrity standards, and customer regulatory expectations. Established enterprise-grade governance, security controls, and operating discipline appropriate for regulated customers while balancing speed, cost, and risk in a growth-stage company. Led hiring and development of cross-functional teams and external partners, setting clear accountability and execution standards. Acted as primary executive interface with customers, investors, strategic partners, and regulators.

Vice President of Information Technology, Asia Pacific.NotableMundipharma
2002 - 2012

Served as the senior technology executive for the Asia Pacific region, accountable for IT strategy, governance, security, and operations across multiple countries supporting commercial, R&D, and manufacturing environments. Member of the Asia Pacific Management Team, acting as a strategic advisor to regional leadership on technology investment, risk management, and operational enablement. One of five global CIOs responsible for defining and governing enterprise-wide IT policy, including information security, architecture standards, risk management, and technology governance across all regions. Participated in global architecture and governance boards, shaping worldwide technology direction while ensuring regional execution aligned with global standards. Defined and executed regional IT strategy consistent with global policy, balancing regulatory compliance, scalability, resilience, and cost efficiency across diverse markets. Oversaw IT support for regulated commercial operations, clinical and R&D systems, and manufacturing facilities, ensuring compliance with global and local regulatory requirements. Led enterprise architecture and infrastructure strategy across the region, including ERP, manufacturing systems (ERP/MES/LIMS), and secure regional network platforms. Directed IT delivery for large-scale capital initiatives, including greenfield manufacturing facilities, delivering complex programs on time and within strict regulatory and quality constraints. Owned the regional IT operating model, budgeting, vendor strategy, and resource allocation, managing a multi-million-dollar annual IT budget. Built and led geographically distributed teams, establishing standardized governance, performance metrics, and operating discipline across countries.

Education

Masters of Business AdministrationMcGill
2006 - 2008

Skills

Core skills0
Languages2

Languages

English
Japanese