Lead project-based and interim engagements supporting startups, scale-ups and SMEs during moments of growth, transition or strategic refocus. Drive digital transformation initiatives, from strategy definition to execution, ensuring tangible business outcomes. Advise founders and leadership teams on value proposition design, product strategy and organizational clarity to move from vision to traction.

Co-founded and led the firm’s strategic and commercial development, reaching USD 750K in annual revenue within the first year. Delivered innovation and strategic design projects for companies across multiple industries. Led multidisciplinary teams and client engagements, ensuring execution excellence and measurable impact.

Founded and led the Innovation Lab, driving digital innovation, agile practices and new ways of working across the organization. Reduced product development time-to-market from 9 to 3 months through agile and design-driven approaches. Designed and led a digital transactional solution that now handles over 50% of the company’s total transactions

Led the omnichannel strategy, improving customer satisfaction by 23%. Optimized Contact Center operations, reducing operational costs by 13%. Integrated digital and traditional channels to improve customer experience and efficiency.

Mentor teams developing applied generative AI projects, bridging technology, business value and execution.

Certified Scrum Product Owner (CSPO)

Scrum Alliance

2020 - 2022

Credential ID: 001101212