Integrated behavioral health organization serving Maricopa County. Led enterprise IT strategy, cybersecurity governance, and infrastructure modernization across a multi-site healthcare network supporting 350+ clinical staff. Directed all technology operations, regulatory compliance, and digital transformation initiatives. • Modernized enterprise infrastructure (firewalls, SD-WAN, wireless, servers), reducing outages by 80% and improving EMR performance. • Strengthened cybersecurity posture by 60% through NIST-aligned controls, policy enforcement, and audit readiness. • Established enterprise change management, ITIL governance, and documentation frameworks, reducing service disruptions and improving cross-department alignment. • Implemented asset lifecycle management and DR testing for 500+ devices, ensuring operational continuity and compliance. • Built scalable support operations, including Help Desk performance matrices, training programs, and SLA-driven service models. • Enhanced data governance, access control, and document privacy enforcement across clinical and administrative systems.

Statewide behavioral health and substance-use treatment provider. Directed IT infrastructure, cybersecurity operations, and technology strategy across 30+ healthcare clinics. Led a 20-person technical team supporting crisis intervention, detox, and recovery programs. • Standardized infrastructure and processes, reducing onboarding time for acquired clinics by two months. • Engineered security architecture protecting 2,500+ endpoints, ensuring HIPAA/HITECH compliance. • Authored and deployed cybersecurity and IT governance policies, guiding staff in secure asset handling and data protection. • Built a multi-department ticketing and support framework improving SLA compliance and operational transparency. • Developed long-term technology roadmaps and lifecycle strategies aligned with organizational growth.

SaaS provider specializing in eDiscovery and litigation technology. Architected secure, scalable network and cloud infrastructure for multi-tenant SaaS environments supporting legal, corporate, and government clients. • Served as lead architect for enterprise network deployments and mission-critical escalations. • Designed micro-segmentation strategies and cloud security enhancements to strengthen multi-tenant isolation. • Developed Azure-based disaster recovery services, VPC domains, and express route integrations. • Administered Cisco ISR, Catalyst/Nexus, firewalls, VMware, and Azure environments to ensure high availability. • Led change governance, root-cause analysis, and cybersecurity audits for client-facing platforms.

Certified Information Systems Security Professional

ISC2