United States
• Reports to the Vice President (VP) of Operations as the primary hiring manager, mentor, and coach, providing leadership and performance management for subordinate Operations managers, contracts, human resources, and accounting staff. • Key member of the Strategic Planning Committee, contributing talent and organizational information and recommendations for strategic planning and review; prepared and completed action plans; implemented productivity, quality, and customer-service standards; resolved problems; and identified trends. • Manager of corporate Objectives and Key Results (OKR) process, establishing, maintaining, and communicating OKR meetings and submissions schedules, clarifying expectations for each part of the cycle, maintain access to and control of shared OKR documents, facilitating communication of responsibilities for each OKR, resolves alignment issues between teams. • Manages overall recruiting, hiring, and staffing processes responsible for the effective and successful management of corporate staff personnel, productivity and quality control. • Primary customer liaison for issues related to quality of services, communicating customer issues to Radix management team and devising ways to resolve problems and complaints, and establishing and maintaining relationships with existing and potential customers. • Manages overall operations, responsible for the effective and successful management of personnel, productivity and quality control. • Direct supervisor and technical manager for all Data Exploitation and Technical Analysis personnel, conducting annual performance evaluations, mentoring/coaching, hiring, and coordinating program assignments.
• Provided executive leadership of all technology services activities for a large joint-agency, multi-national, and multi-mission intelligence operations center conducting collection, analysis, reporting, and dissemination of vital intelligence information in support of the DoD and other government operations around the world. Managed a multi-program portfolio covering a large contractor workforce providing business/mission IT services and integration.
• Provided executive leadership for all DoD activities at a regional, geographically removed operations center, including: developing a shared vision; strategic planning and execution; performance evaluation; and management of all operations and staff functions, to include human resources, budgetary and portfolio management, facilities, training, security, and workforce development.
• Coordinated and orchestrated DoD operations in specific mission areas, representing DoD executive leadership in collaborative efforts with regional liaison officers and international partners on joint missions, working across organizational lines to achieve objectives. • Used innovative technology and staffing solutions that leveraged diversity of thought and prototyping processes to meet customer requirements. • Led the development of a shared vision and strategic plan for the creation and implementation of a new organization focused on solving the global problems associated with the DoD’s highest-priority needs. Used innovative technology and staffing solutions that leveraged diversity of thought and prototyping processes to meet customer requirements. • Conducted in-depth assessments of missions performed by local military units, including analysis of mission needs and required financial, human capital, and technology needs; recommended cost-effective options for DoD executive leadership to implement.
• Led the planning and implementation of a global restructuring of a major product line, strategically realigning mission capabilities from a traditional discipline-focus to a dynamic customer-outcome focus and changed the way analysts approached assignments. • Mentored personnel across the enterprise, communicating executive leadership’s vision and strategy, and providing advice on the actions required to implement the strategy. Trust and credibility ensured open communication, helping the workforce move into unfamiliar territory; moved the missions forward at several key points of resistance and aided in achieving workforce buy-in.
Objectives & Key Results: Leadership & Goal Setting
Measure What Matters
2024
Credential ID: JFCDYSCC7LP2
Talent Acquisition
HRCI
2025
Credential ID: 6XCR7XXNYEI9
Human Resources Associate
HRCI/Coursera
2025
Credential ID: 4S3YQNOA3JS8