• Case handling and customer contact within asset management. • Superuser of central systems • Backoffice responsible for the Luxembourg based equity funds

• Management of the customer service team and optimization of customer experiences. • Responsible for the development and operation of a complete solution for banking and securities trading.

• Responsible for operation and development of IT and database systems. • Head of the IT department and collaboration with external vendors. • Manager and responsible for customer service and the logistics function.

• Project management and coordination of IT projects across departments and companies within the group. • Implementation of new systems and training of employees. • Etablishment and implementation of a new governance model.

• Overall responsibility for IT strategy and business systems at the group level. • Leadership and management of digitalization projects and optimization of internal processes. • Responsibility for personnel, budget follow-up and strategic planning.

• Head of a section focused on efficient operations and development of technology services in the pharmacy industry. • Personnel management, budget follow-up and strategic planning. • Etablishment of the Regional and the National Center of Competence, the Regional Center of Technology as well as the National Product Team.