• Led the company's comprehensive digital transformation, heading a team of 57 direct employees and 23 outsourcing contracts (Architects, DevSecOps, QA, AI). • Defined and executed the hybrid cloud strategy, migrating on-premise environments to AWS, Azure, and GCP, and integrating services via Mulesoft BUS. • Reduced operational costs by 20% and increased system stability to 99.95%. • Drove revenue growth by developing and implementing 20+ new insurance products and 3 E-commerce platforms with a time-to-market of just 4 weeks per product. • Led the Microsoft Dynamics ERP implementation and its integration with Salesforce CRM to provide a 360° customer view. • Executed the "Single Customer Database" corporate project, centralizing 10 years of data into a single integrable database for advanced analytics and cross-selling.

• Provided strategic consulting for the design and definition of technological and energy infrastructure projects for the Oil & Gas and IT sectors. • Planned and launched 4 complex photovoltaic projects within a 10-month period.

• Directed a team of 204 specialists in the initial phase of implementing a new CORE banking system and its full integration via BUS and APIs. • Implemented an execution model based on Agile (Scrum) and SAFe practices, successfully integrating 17 critical applications. • Delivered the project's first digital product, the "Digital Savings Account," in record time (1 year).

• Led IT infrastructure and digital transformation strategies for operations across 6 countries (Colombia, Peru, Canada, USA, Brazil, and Panama). • Established the Project Management Office (PMO), executing 22 IT projects focused on energy efficiency and automated production control. • Migrated critical systems (SAP ERP/CRM) to Cloud platforms (Azure) and SaaS/PaaS models, reducing the server fleet from 1,452 to 545 and lowering licensing costs by 57%. • Integrated IT/OT systems using SCADA and PLC for intelligent monitoring of oil transportation infrastructure.

• Led a team of 104 people across Infrastructure Operations, IT Support, and Data Processing. • Developed the Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP), implementing a second active data center. • Developed transaction environments for mobile and business banking, as well as the insurance system for the life and group subsidiary.

• Responsible for coordinating project teams for the USA headquarters and LATAM offices in Colombia, Chile, Argentina, Brazil, and Venezuela. • Successfully implemented the SISE core insurance system and the policy management system for life and health business units in a record time of 1 year.

PMP

PMI

2014

Credential ID: 1694060

SCRUM MASTER and PRODUCT OWNER

certiprof

2019

Credential ID: 91565389807209