Led the development and execution of enterprise technology and digital strategies aligned with care delivery, experience outcomes, and long‐term organizational objectives. Served as executive sponsor for enterprise‐wide change and communication initiatives, increasing engagement by 20% and accelerating adoption across clinical, operational, and technology teams. Directed large‐scale platform readiness and governance programs, mentoring cross‐functional teams and ensuring disciplined execution and production readiness for complex enterprise platforms, including Epic. Streamlined governance models and standardized operating processes across multi‐site environments, reducing duplication by 30% and improving execution speed, transparency, and consistency. Oversaw multi‐million‐dollar capital and operating budgets across applications, infrastructure, and operations, with strong focus on ROI, value realization, and financial stewardship. Applied analytics, KPIs, and operational insights to improve performance, prioritize investments, and optimize portfolio‐level resource allocation. Strengthened organizational resilience by advancing cybersecurity, privacy, disaster recovery, and workforce capability development aligned to future‐state strategy. Acted as a trusted advisor to executive leadership on technology investment decisions, sequencing, and risk trade‐offs supporting large‐scale transformation initiatives. Established executive dashboards and performance metrics to track adoption, reliability, risk, and return on technology investments across the enterprise.
Built & established relationships with key corporate teams and individuals, other system hospitals and local leaders. Communicated Information Technology's vision, goals and objectives, to site leadership. EPIC Executive Change Lead – rollout April 2025 Rounds conducted with nursing staff on all shifts to listen and provide key communication. Created adherence to Northwell standards by aligning business sponsors with corporate and local technology leads. Oversaw the successful completion of all IT Capital approved and funded projects for the site. Oversaw network closet security, cleanliness and regulatory requirements. Participated in capital and operating budget preparation and demand management related to all IT requests.
Communicated Information Technology's vision, goals and objectives, and efficiencies related to execution and implementation of information system solutions to site leadership. Oversaw IT & Telecommunications integration of outpatient and hospital sites. Provided leadership in defining the process and service levels delivered to sites. Ensures service levels are accurate and meet site needs. Participated in capital and operating budget preparation and demand management related to all IT requests. Provided monitoring reports to ensure actual and budget are on target. Collaborated with business sponsor and other key members of the OCIO to define the return on investment (ROI) and projected post implementation review and analysis, ensuring cost effective investments have been made. Oversaw the successful completion of all IT Capital approved and funded projects for the site. Ensured IT maintains the infrastructure, network, key critical clinical and non‐clinical applications, desktop support and proper disaster recovery procedures.
Partnered with executive leadership to design and operationalize enterprise technology governance models, improving strategic alignment, capital prioritization, and execution discipline across a complex, multi‐site organization. Developed and implemented security, privacy, and operational policies supporting regulatory compliance, risk management, and scalable technology platforms in regulated environments. Oversaw enterprise technology, telecommunications, and workforce systems integration across geographically distributed operations, enabling standardized platforms and consistent operating models. Led and integrated infrastructure, engineering, and specialized technical teams, strengthening cross‐functional collaboration and delivery across product, technology, and operations. Championed cybersecurity, disaster recovery, and business continuity programs, strengthening organizational resilience against operational and cyber risk. Reduced data center footprint by 25% through virtualization and cloud migration, improving scalability, reliability, and cost efficiency while supporting future‐state platforms. Aligned academic, research, and operational stakeholders around technology platforms and innovation initiatives supporting long‐term organizational strategy. Provided executive‐level leadership in information security, privacy, and cyber risk education, advancing governance maturity and digital trust. Advised senior leadership on technology investment trade‐offs, sequencing, and roadmap execution to support largescale transformation initiatives.
Worked in conjunction with interim CIO and CMIO in order to help set direction on IT initiatives. Researched cutting‐edge technologies in order to make determinations on potential implementations. Acted as an advisor of technology for departments in order to improve their efficiency and effectiveness.
Developed and implemented HIPAA security and operational policies to support the strategic plan. Served as a key member of the Executive Staff Committee contributing to all business issues. Responsible for the technical leadership of 24/7/365 Help Desk, Telecommunications, Switchboard, Data Center, Networking, Client Support, Systems Administration, Biomedical Engineering, Medical Device Interface Support, Information Security, and Business Support. Utilized leadership skills to foster a team building atmosphere within the division.
Directed enterprise infrastructure and resilience strategy, including disaster recovery and high‐availability planning, to support mission‐critical platforms and large‐scale transformation initiatives. Delivered sustained cost savings through vendor strategy, contract optimization, and platform modernization while improving reliability, performance, and operational efficiency. Served as senior mentor and advisor to multidisciplinary technology teams, building leadership capability, accountability, and execution discipline in complex, regulated environments. Evaluated enterprise platforms, operating models, and partner ecosystems to identify modernization opportunities, mitigate risk, and accelerate value realization for executive leadership.
Generative AI Leader - In progress
A+ Certified
CompTIA
1995
Credential ID: COMP10119851
Effective Communication & Human Relations
Dale Carnegie
2001
ITIL Foundation Certificate
Axelos
2015
Credential ID: 00169772
CHIME: The Healthcare CIO Boot Camp
CHIME
2013
Novell Certified Netware Engineer
Novell