Manage marketing communication localisation and delivery of translations for an industry-leading client Supervise all parts of the localisation project life cycle – including communication with DTP and production teams Work in constant communication with clients and global language offices to ensure timely delivery of all projects

Run the day-to-day translation (with and without CAT Tools) and transcreation projects for multiple accounts, from client briefing stage to job production Organise VO direction for broadcast projects and provide voiceover scripts for VO sessions Fulfil financial duties on both the suppliers’ and clients’ end in a timely manner Grow new accounts – from being the initial business PoC to 5-figure plus levels of revenue Perform rounds of QC during the transcreation process to ensure the quality and accuracy of deliverables

Led end-to-end transcreation, VO, and post-production for 10+ global brands across EMEA, Americas, and APAC, overseeing ATL/BTL campaigns for digital and broadcast. Acted as primary client contact, managing day-to-day operations, pitches, and account setup across commercial, operational, and financial areas. Subtitling platforms (HappyScribe & Amara) Project management tools (Plunet) Client-facing Outside-the-box thinking. L A N G U A G E S Served as brand guardian, ensuring all deliverables met tone of voice, linguistic, and creative guidelines. Owned financial management of accounts, including forecasting, revenue tracking, and billing. Built and strengthened client relationships, driving workflow efficiency and long-term partnerships. Line-managed and developed junior team members; trained and onboarded new joiners. Drove cultural consultation projects at concept stage and improved internal processes to streamline operations. Brands: Amazon Prime Video // JustWatch // Uber Eats // Dove // Rexona // Heineken // Estée Lauder // Blacklist Creative // Magnum

Lead end-to-end ownership of a global client account, covering scoping, budgeting, execution, and ongoing optimisation of transcreation and production workflows. Act as strategic partner, identifying client needs and growth opportunities beyond individual projects while safeguarding brand voice and creative integrity. Deliver global campaigns across TVCs, OLVs, digital, print, HTML5, and website copy, ensuring content is culturally relevant, UX-appropriate, and tailored to platform constraints. Collaborate with internal production teams and external stakeholders, including local market leads, to align creative, linguistic, and technical requirements, leveraging AI capabilities. Drive account growth and efficiency through business planning, P&L oversight, and continuous process improvements. Maintain strong client relationships through proactive communication, fast issue resolution, and delivery of high-quality, on-brand asset