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Jason Gok

Global Program & Operations Leader | Localization & Internationalization Expert | PMP | SCRUM Master

About Me

Senior Program and Operations Leader with 10+ years of experience driving high-impact global initiatives across consumer tech, life sciences, healthcare, and enterprise software. I specialize in building scalable systems, aligning cross-functional teams, and delivering programs that move the business forward; on time, under budget, and in full compliance. I’ve led global delivery teams, optimized operational workflows, and launched complex programs in 30+ markets. As Head of Localization & Creative Services at iRobot, I built scalable workflows that reduced time-to-market and cut launch costs by over 20%. Prior to that, I led large-scale medical device and pharmaceutical programs at top LSPs, embedding ISO-compliant processes and growing multimillion-dollar portfolios. Whether navigating the regulatory landscape of life sciences or meeting the demands of rapid global product launches, I bring operational maturity, stakeholder alignment, and strategic insight to every initiative. Known for combining executional rigor with long-range thinking, I excel at turning ambiguity into action and creating infrastructure that supports scale, compliance, and growth. With a PMP certification, an MBA, and a passion for systems thinking and team development, I bring financial discipline, cross-functional leadership, and customer-centric focus to every challenge.

Jurisdiction

United States

Notable Employer

  • Senior Manager, Localization & Creative Services at iRobot Corporation
  • Client Program Manager at Welocalize, Inc.
  • Global Program Manager at Lionbridge Technologies, Inc.

Experience

Seniority LevelMid-Senior level
Years of Experience10-15 years
Current StatusActive
Senior Manager, Localization & Creative ServicesNotableiRobot Corporation
2022 - 2024

- Owned localization for all iRobot platforms including marketing, app, and voice UI, across 30+ global markets - Applied life sciences-level rigor to consumer tech localization for scalability and compliance - Led both the Localization and Creative Services teams, managing a combined team of six - Acted as strategic liaison between Marketing, Product, and UX; launching seven product lines annually - Reduced annual localization spend by 22% through scalable workflows and process automation - Achieved 20% cost reduction per product launch while meeting aggressive regional go-live timelines - Partnered with UX, Product, and Marketing to align localization with go-to-market strategy - Advanced operational maturity through system integration, quality enhancements, and cross-regional team development

Client Program ManagerNotableWelocalize, Inc.
2019 - 2022

- Led localization for medical device and pharmaceutical clients; served on North America Life Sciences leadership team - Led transcreation efforts in collaboration with global marketing and creative teams - Led a $5M+ Life Sciences portfolio, including platform and marketing localization, growing revenue by 24% YoY - Expanded client base by 56% and grew a strategic account by 151% YoY - Developed the Life Sciences Quality Program, embedding ISO compliance and risk assessment - Scaled global delivery operations and vendor partnerships to meet evolving content and compliance needs

Global Program ManagerNotableLionbridge Technologies, Inc.
2013 - 2019

- Oversaw platform-wide localization and transcreation for Fortune 500 clients across multiple verticals - Managed $3–5M in annual revenue across strategic global accounts with full P&L ownership - Drove over 150% YoY revenue growth by optimizing delivery processes and scaling automation - Designed client-specific SOPs and localization playbooks now used company-wide - Managed programs for enterprise, healthcare, and life sciences clients, with a strong emphasis on regulatory compliance

Project SpecialistDassault Systèmes Americas Corp.
2009 - 2011

- Expanded the localized SolidWorks suite from 2 to 16 Turkish-language products within two years - Drove end-to-end translation, QA, and UX testing in collaboration with engineering teams

Education

Masters of MBAUniversity of Massachusetts Boston
2011 - 2012
Masters of Technological EntrepreneurshipNortheastern University
2007 - 2009
Degree of Mechatronics EngineeringSabanci University
2003 - 2007

Certification

Total Certifications3

Project Management Professional (PMP)

Project Management Institute (PMI)

2016

Credential ID: 1980094

Scrum Master Certified (SMC)

SCRUMstudy

2025

Credential ID: 1090853

Agile Master Certified (SAMC)

SCRUMstudy

2025

Credential ID: 775415

Skills

Core skills10
Languages2

Skills

Localization
Internationalization
Program Management
Project Management
Workflow Automation
Team Leadership
Regulatory Compliance
Quality
AI
LLM

Languages

English
Turkish

Services