Designs and implements compliance‑driven safety training programs aligned to Mexico’s STPS requirements, including DC‑3 certification workflows. Builds digital‑first learning ecosystems (LMS selection/implementation, SCORM content, bilingual ES/EN) that accelerate onboarding and readiness. Packages safety onboarding for 50–2,000 team members, with audit‑ready documentation and measurable completion/competency reporting. Advises HR/HSE/Operations on stakeholder alignment, change management, and data integrity of training records. Sectors served: Construction, Food & Beverage, Manufacturing, Retail.

Developed and executed L&D strategy aligned with business objectives; achieved 25% training cost reduction and +40% employee engagement through digital learning and governance. Introduced new digital learning methodologies, driving +30% knowledge retention and measurable performance uplift in targeted roles. Led a 25‑member cross‑functional team (ID, media, delivery); established operating model and SLAs to ensure 99% on‑time/on‑budget delivery with quality controls. Drove LMS selection and implementation, improving learning operations efficiency by 50% (automation, analytics, UX). Partnered with go‑to‑market teams on pricing and solutioning, contributing to +10% profitability via value‑based proposals and portfolio optimization. Championed change management and stakeholder engagement to scale adoption of leadership and compliance programs across regions.

Managed a 15‑person L&D team; mentored IDs and facilitators; delivered multi‑program portfolios for sales/service roles under tight SLAs. Upgraded LMS/tooling to streamline delivery and reporting, boosting operational efficiency and learner experience