Partnered with 3 founders (including co-founding one) to accelerate B2B hardware and software businesses from ideation to commercialisation within 18 months, all achieving commercial validation through significant funding rounds or enterprise contracts

● Led US market entry by coordinating cross-functional teams in the UK and US to internationalise the platform and product offering, partnering with Commercial, Underwriting, Operations, and Marketing to drive sustainable user growth ● Designed, led, and evangelised multiple organisational restructures to transform from project-based to product-led operating model, supporting company growth from ~500 to 1300+ employees, while managing 10+ reports including people managers ● Defined the global platform strategy in collaboration with CPO and CTO to enable faster product delivery, improve scalability, and support multi-market operations

Coached Product and UX teams to increase NPS by 40+ points through data-driven UX optimisation, onboarding redesign, and behavioural engagement improvements that increased daily active usage

● Owned full product lifecycle for mobile apps across multiple platforms, from concept and specifications to engineering direction, user analytics, and product discontinuance ● Created GTM strategy and revenue model with CEO to release a mobile app on four platforms (iOS, Android, J2ME, Blackberry) in multiple markets (sub-Saharan Africa, Southeast Asia, and South America)

Oversaw and delivered critical platform modernisation projects for rebuilding the key components underpinning all SaaS commercial services worth ~£90 million revenue p.a.

Led Product, Engineering, and offshore QA teams through the organisational transformation from an internal tool to an independent B2B SaaS startup

Created and led a 20+ person 24x7 Network Operations Center team that provisioned and maintained a new region wide VoIP service