Financial Services
Technology, Information and Media
Retail
Professional Services
Consumer Services
Active

Celiana Carreño Hernández

Chief Digital & Transformation Executive | AI-Driven Business Growth

About Me

I am a Global Digital and Business Transformation Executive with over 20 years of experience leading enterprise-scale transformation across financial services, technology, telecom, retail, and regulated industries. I partner with Boards and C-level executives to align technology, operations, and business strategy — delivering measurable impact through AI-driven innovation, operational optimization, and cultural transformation. Throughout my career, I have led multi-country programs exceeding €25M annually, managed teams of 450+ professionals, and driven large-scale digital modernization initiatives that improved profitability, efficiency, and customer engagement. My leadership approach combines strategic clarity with execution discipline. I focus not only on implementing technology, but on redesigning value chains, modernizing operating models, and building future-ready organizations. I bring a 360° vision that connects product, technology, data, and people — ensuring transformation translates into sustainable growth.

Jurisdiction

Spain | Portugal | Italy | Argentina | Venezuela | Colombia

Notable Employer

  • CHIEF PRODUCT & DIGITAL OFFICER | VP OF TECHNOLOGY at Globant

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
CHIEF PRODUCT & DIGITAL OFFICER | VP OF TECHNOLOGYNotableGlobant
2017 - 2025

Joined Globant to build, scale and lead the Digital, Product & Technology organization in Spain and Europe during a phase of accelerated growth, increasing client complexity and strong focus on profitability and delivery excellence. ● Built and scaled the Digital, Product & Technology organization from 7 professionals in Spain (2017) to 150+ across Europe, directly reporting into my leadership, while simultaneously supporting and advising multiple strategic client transformation programs across the region. ● Sustained an annual attrition rate below 2%, even during periods of rapid growth, by designing robust leadership structures, talent development frameworks and a culture of accountability, trust and ownership. ● Led €25M+ annual transformation portfolios across Banking, Fintech, Telecom, Retail and Insurance, delivering projects with consistent margins between 45% and 55%, ensuring both growth and profitability. ● Acted as a key transformation leader beyond delivery, supporting business turnaround initiatives, governance redesign and execution discipline in highly regulated environments. ● Partnered closely with CEOs, Boards and C-level executives to realign product, technology and business strategy, enabling profitability, scalability and long-term value creation. ● Drove Digital Transformation & AI-Driven Execution, introducing AI-enabled operating models, automation and data-driven decision-making to reduce time-to-market and improve operational performance at scale. ● Balanced organizational scale, financial performance and people leadership, ensuring sustainable growth without compromising delivery quality, margins or team stability.

PRODUCT OWNER/ DIRECTOR - CARDS AND PAYMENTS SOLUTIONSCapgemini
2015 - 2017

Led the digital transformation of payments with Salesforce solutions in banking. Managed cross functional teams and end to end projects, aligning business and technology ● Led digital transformation initiatives in the Cards & Payments domain, combining Salesforce-based solutions with broader digitalization programs to modernize customer journeys, core processes and operating models in financial services. ● Built and led multidisciplinary teams across digital, product, technology and delivery, with strong focus on talent development, engagement and high-performance execution in complex and regulated environments. ● Owned end-to-end transformation programs, from business analysis and solution design to delivery, aligning business objectives, digital platforms and operational constraints. ● Actively supported pre-sales, client advisory and solution shaping activities, contributing to growth and positioning Capgemini as a trusted partner for payment and digital transformation initiatives.

BUSINESS DEVELOPMENT COUNTRY DIRECTORTag Systems Spain
2010 - 2015

Increased revenue from €500K to €2.5M+ by expanding the client base and payment offering. Launched new products and advised on EMV, PCI, and NFC models standards. ● Joined the organization with an initial annual revenue target of €500K and scaled the business to €2.5M+ in annual sales, driving sustained growth through new client acquisition and portfolio expansion. ● Expanded the customer base from 3 key clients to more than 10 strategic accounts by defining and executing commercial strategy, opening new opportunities in banking payment services and digital solutions. ● Owned end-to-end business development, P&L responsibility and margin management, combining sales leadership with product and project oversight in highly regulated payment environments. ● Led the launch of new payment products and services, advising clients on EMV, card schemes (Visa, Mastercard), security standards (PCI DSS), NFC and emerging digital payment models, strengthening long-term client relationships and profitability.

PROJECT | PRODUCT MANAGERGiesecke & Devrient Group
2006 - 2010

Managed the national EMV migration for CECA and key banking projects. Developed contactless solutions and improved managed payment services. ● Led national and European payment transformation projects within a highly regulated, industrial environment, working with major financial institutions and public-sector entities. ● Managed a large-scale EMV migration program for CECA, covering all Spanish savings banks, alongside strategic projects for leading banks including Santander, Sabadell and Caja Madrid, coordinating complex, multi-stakeholder initiatives. ● Owned end-to-end project and product delivery, from technical and financial proposals to execution, ensuring compliance with Visa, Mastercard and EMVCo standards across multiple issuers and markets. ● Drove the development and launch of NFC, contactless and instant issuance solutions, contributing to the modernization of payment infrastructures and strengthening GyD’s managed services offering.

Education

Degree of BSc Computer and Information ScienceInstituto Universitario Tecnología Isaac Newton
1992 - 1996
Diploma of Ecommerce Technology SpecialistUniversidad Carlos III Madrid
2002 - 2003
Masters of MBAFormaselect Business School
2004 - 2005
Masters of Postgraduate Expert in NeuromanagementCambridge International University
2022 - 2023
Diploma of Executive Leadership ProgrammeUniversity of Oxford, Saïd Business School
2024 - 2024
Diploma of Artificial Intelligence: Implications for Business StrategyMIT Sloan School of Management
2024 - 2024

Skills

Core skills0
Languages2

Languages

English
Spanish