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M2G

Founder @ AuctusAI | AI-Powered Customer Success Platforms | Digital Transformation Leader | GTM

About Me

I build and sell AI systems that help enterprises understand, predict, and grow their customer relationships. As Founder of AuctusAI, I'm creating an intelligent customer success platform leveraging synthetic data, vector search, and AI agents — purpose-built for high-complexity verticals like datacenter infrastructure. My foundation is 20+ years of enterprise technology leadership, including P&L ownership, global team building, and GTM strategy at companies like DXC. I operate at the intersection of deep AI engineering and enterprise business outcomes.

Jurisdiction

United States | India | Singapore

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
FounderAuctusAI.ai
2025 - Present

AuctusAI (auctusai.ai) — Founder & CEO (2025 – Present) Building CS Pulse, an AI-native customer success intelligence platform for datacenter and enterprise verticals. Architected end-to-end system including synthetic data pipelines, vector search via Qdrant, health scoring with 5-pillar KPI frameworks, playbook orchestration, and agentic AI workflows. Also developed X-Ray, a diagnostic imaging application on Google Vertex AI using TensorFlow and computer vision.

Managing Partner, Hi-Tech VerticalDXC Inc
2022 - 2025

Served as trusted advisor to C-suite executives at Fortune 100 technology clients. Led strategic sales and delivery for digital transformation and cloud modernization programs. Originated and shaped $10M+ enterprise deals including a $7.4M SAP S/4HANA managed services engagement and a $2M CPQ re-platforming project with $5M expansion potential. Built go-to-market strategies across Hi-Tech, Insurance industries

IBM Corporation — Partner, Cloud Application Innovation IBM Inc
2019 - 2020

Led a 700-person global delivery team with $140M P&L responsibility. Scaled practice revenue from $95M to $105M within 12 months. Key engagements included an AI-driven inventory management solution for Medtronic addressing billions in aging inventory, and cloud workload modernization replacing legacy TIBCO middleware with cloud-native services.

StepWave LLC — Technology Consultant, Fintech & Supply ChainStepwave Inc
2020 - 2022

Led outcome-based transformation engagements for fintech and manufacturing clients. Guided a fintech startup to Series A funding through an AI-based revenue growth platform. Architected supply chain optimization solutions integrating Oracle ERP with cloud-native data strategies.

Education

Masters of Electrical EnggFaculty of Technology and Engineering, MSU, Vadodara
1986 - 1988

Skills

Core skills0
Languages2

Languages

English
Hindi