Led end-to-end recruitment operations for low and mid-level roles, building structured hiring workflows to improve efficiency and candidate experience in a fast-paced environment. Operated in an international setup, collaborating daily with cross border stakeholders (Denmark, Romania, UK) and aligning hiring processes across regions. Managed and developed a team of recruiters, onboarding new team members, providing training, and conducting performance evaluations Co-developed internal organisational structures and recruitment processes, introducing improvements to increase scalability and clarity. Managed employer branding and recruitment communication channels, strengthening visibility and candidate pipeline quality.

Acted as a trusted People Ops partner, resolving complex employee cases with speed, strong ownership and problem-solving mindset. Owned and coordinated end-to-end payroll operations with external provider (ADP, Randstad), including payroll validation, post-payroll controls, and ensuring compliance with local labour laws - PL, PT. Streamlined benefits, pension, and HR administration structures, implementing scalable solutions across systems (BambooHR, Worksmile, Culture Amp). Took full ownership of employment documentation and compliance, ensuring clean execution. Managed Accounts Payable processes for the Polish entity, ensuring accuracy, timely execution, and operational alignment. Supported scaling hiring operations and People initiatives, contributing to recruitment processes, employer branding, internal communication, and engagement programmes in a growing environment. Contributed to rollout of HR policies, organizational changes, and process improvements, ensuring alignment, clarity, and effective implementation. Coordinated operational infrastructure and vendor management, ensuring office readiness and smooth day-to-day functioning in collaboration with external partners. Prepared HR analytics and leadership reports, transforming operational data into insights supporting strategic decision-making. Analysed employee engagement surveys, identifying improvement areas and implementing actionable solutions

Designed and implemented end-to-end recruitment and onboarding processes, building structured workflows in collaboration with the Chief People Officer. Managed onboarding, offboarding, contract amendments, and HR documentation with strong focus on efficiency and scalability. Maintained HR systems (BambooHR, CultureAmp), ensuring data integrity and accurate reporting. Created post-onboarding and engagement surveys, using data insights to drive continuous operational improvements. Provided hands-on support to Team Leads in employee relations matters, including recruitment, leading disciplinary processes and preparing structured individual improvement and development plans, ensuring compliance and consistent execution. Prepared and maintained periodic and ad-hoc HR reports, transforming workforce data into actionable insights to support operational and strategic management decisions.