Managed and prioritized a high-volume legal request queue, ensuring accurate tracking and timely status updates across multiple internal business teams through contract and legal management systems. Coordinated the full contract lifecycle with vendors and clients, preparing agreements for electronic signature and monitoring renewals, expirations, and key compliance deadlines, reducing missed follow-ups and internal escalations. Led third-party contract reviews, strategically identifying which provisions to defend and which to negotiate, enabling faster deal closures while protecting the company’s legal and commercial interests. Provided first-level technical support and onboarding guidance to internal users on legal platforms (Onit, iManage, Brevity, Salesforce and internal tools), improving adoption and reducing operational friction for the legal team. Supported multiple business units on e-commerce, data protection and regulatory matters, delivering clear guidance on contract submission requirements and documentation standards. Acted as primary liaison with external law firms, streamlining communication and documentation flow, which contributed to faster legal turnaround times and lower external support costs.