During my tenure in the in-house legal department at IBM Madrid, I served as the organizational backbone for cross-border legal operations, managing high-volume administrative workflows and complex corporate documentation. My core responsibilities included drafting, meticulously formatting, and proofreading highly sensitive legal documents, such as international contracts and NDAs, ensuring strict adherence to corporate standards. Leveraging my Microsoft 365 certification and legal tech fluency (including Watsonx AI), I organized and maintained massive digital files and compliance databases, ensuring all documentation was securely indexed and instantly retrievable. I proactively managed complex deadlines and cross-departmental communications, handling the daily flow of sensitive legal correspondence. By anticipating the needs of the legal team and applying absolute precision and discretion to confidential information, I ensured our attorneys were consistently prepared for key negotiations and audits without being overwhelmed by administrative roadblocks.

During my tenure at the UK law firm Nyland and Beattie, I provided comprehensive administrative and paralegal support across Conveyancing, Family Law, and Dispute Resolution, acting as the organizational backbone for the attorneys. I expertly managed client intake, handling initial communications, executing rigorous AML/KYC compliance procedures, and interacting with clients (often in highly sensitive or stressful situations) with professionalism, clear communication, and empathy. My core responsibilities included drafting, formatting, and proofreading essential case documentation and counsel briefs for court submissions, applying absolute precision to ensure compliance with strict procedural rules. I meticulously organized and maintained massive digital and physical case files, tracked complex deadlines, and gathered necessary exhibits and research to ensure attorneys were fully prepared for hearings, mediations, and property completions. Through extreme organisation, reliability, and strict adherence to confidentiality, I consistently resolved administrative roadblocks before they became emergencies, allowing the legal team to focus entirely on their casework.