- Implement and maintain enterprise risk management framework aligned with ISO 31000. - Coordinate cross-functional risk assessments and promote risk-aware culture. - Maintain enterprise risk register and monitor mitigation actions. - Evaluate control effectiveness and support governance improvements. - Contribute to company-wide business continuity and audit readiness initiatives.

- Managed customer complaints and internal nonconformances, ensuring timely resolution and compliance with quality standards. - Conducted root cause investigations and drove CAPA (Corrective and Preventive Actions) to prevent recurrence. - Served as a member of the CAPA Board, monitoring and making decisions on complex and long-standing CAPA cases to ensure effective resolution. - Collaborated cross-functionally to implement sustainable corrective actions and process improvements. - Worked within a Lean management system, actively participating in Kaizen, Gemba walks and continuous improvement activities. -Trained and onboarded new team members to ensure consistent understanding of quality procedures and systems.