Administrative and Support Services
Manufacturing
Active

Alex Cuenca

Self-driven Cross-Functional team lead with 7+ years of quality and project management.

About Me

Experience and high adaptability across diverse industries such as Chemicals, Food, and Services with proven leadership in global-impact projects and roles, supporting full end-to-end processes: from supplier development to customer service with a continuous improvement approach.

Jurisdiction

Mexico

Notable Employer

  • Quality & Hygiene Leader at Henkel Capital
  • Interim Quality Control Manager at Henkel Capital

Experience

Seniority LevelMid-Senior level
Years of Experience6-10 years
Current StatusActive
Quality & Hygiene Leader NotableHenkel Capital
2024 - 2025

Responsible for Quality and Hygiene areas in a company with presence in +25 markets . Experienced in high-volume / high mix portfolios of products, with a focus on continuos improvement through the implementation of global standard operating procedures, development of local strategies to secure production and the acquisition of productive assets according to hygiene desing and quality corporate requirements. Quality lead for Early Equipment Management Committee by using Advance Product Quality Planning (APQP) to secure Operational Excellence during the installation, transferring, commissioning, qualifying and verification of filling lines and mixers. Establish, monitor and use KPI's for decision making: Improve Cleaning & Disinfection SOPs for Mixing and Filling areas, decision on decommissioning or overhauling assets based on historical data, processes improvement by leading and following Non Conformities and CAPA´s. Secure the implementation, validation and training of Global STD´s. Receive and prepare Corporate and legal entities audits. Internal auditor for ISO's: 9001, 14001, 22716, 45001 and 50001.

Interim Quality Control ManagerNotableHenkel Capital
2023 - 2024

Lead over 30 FTE´s and coordinate Quality Control laboratories, Quality Assurance, Hygiene and Technology Process areas to guarantee high quality specs on Finished goods and secure the bussiness continuity by promoting the continuous improvement culture. Lead over 30 FTE´s and coordinate Quality Control laboratories, Quality Assurance, Hygiene and Technology Process areas. Secure transferring Product, Process and Equipment to secure mass production. Including achievements on NPI + R&D implementations and production assets migration from USA to local sites. Prepare and receive legal entities and corporate audits. Set and management of Quality budget.

Quality engineer Henkel Capital
2022 - 2023

Improve processes, update SOPs, solve customer complaints and manage Non-Conformities / CAPA´s system by using data obtained through KPIs, Problem Solving sessions, audits and gemba walk around. Establish KPI´s dashboard for decision making regarding customer complaints. Lead Cross Functional teams to improve packaging materials, bulk, finished goods and internal processes. Leading Root Cause Analysis: Non Conformities, customer complaints by using methodologies for instance 8Ds, 5 whys, Fishbone, DMAIC and Problem Solving.

Quality Inspector Henkel Capital
2020 - 2022

Guarantee the success criteria of Finished goods by auditing in line processes and promoting the quality culture among production staff. Establish quality in process audit for releasing Finished Goods. Improve templates, inspection processes and SOP´s. Training design and deployment for Quality and Production staff.

Administrative AssistantGrupo Modelo
2019 - 2020

Over 8 million Mexican pesos recovery of non – performing loans by coordination of the analyst team through 7 provinces across Jalisco state. Management of the “Black List” of clients by analyzing their financial status and the payment records.

Quality InspectorSan Francisco Bay Gourmet Coffee (Mexico)
2018 - 2020

Guarantee the success criteria of Finished goods by auditing in line processes and promoting the quality culture among production staff Implementation of statistical application and laboratory tests for acceptance, rejection or rework of raw material, in process product and finished goods.

Education

Degree of Industrial EngineeringTecnológico Nacional de México
2014 - 2019

Certification

Total Certifications1

Agile Project Management: SCRUM MASTER

Universidad Nacional de Mexico

2026 - 2026

Credential ID: PENDING

Skills

Core skills0
Languages2

Languages

Spanish
English