Technology, Information and Media
Active

Jan Heppner

Delivery leader with 10+ years across product, program delivery, sales, and operations.

About Me

Experienced in leading multi-squad web and mobile engagements end-to-end: roadmapping, forecasting, risk management, and executive stakeholder alignment. Metrics-driven (predictability/velocity/lead time) with strong commercial ownership (budget burn-up, margin control) and a track record in quality & performance programs.

Jurisdiction

Poland | Germany | Iceland | Ireland | Italy | Luxembourg | Netherlands | Norway | Sweden | Switzerland

Notable Employer

  • Product Manager & Team Lead at Rise Club LLC
  • Senior IT Project Manager at Callstack

Experience

Seniority LevelMid-Senior level
Years of Experience10-15 years
Current StatusActive
Project and Key Account ManagerCoobers
2013 - 2016

Delivered 100+ web/app projects; owned client delivery, scoping, and HR operations

Key Account ManagerAvenga
2016 - 2018

Managed enterprise accounts; acted as technical liaison between hiring managers and candidates.

CEOIT Sorce (outsourcing IT professionals)
2018 - 2019

Built a greenfield IT consultancy: budgeting, operations, hiring, and reporting; secured VC backing and exited leadership after rapid growth.

Sales ConsultantFuture Mind
2019 - 2020

Discovery workshops, product strategy support, and market analysis for digital product consulting

Product Manager & Team LeadNotableRise Club LLC
2020 - 2025

Led greenfield development of three platforms: HIPAA-compliant healthcare app, AI-powered coaching system, and a document/volunteer coordination system for a large nonprofit. Owned product strategy and execution across hiring, UX/UI, QA automation, app deployment, and DevOps coordination; ensured compliance (HIPAA, app store policies). Led integrations (LMS), App Store negotiations, and launches supporting research and nonprofit stakeholders.

Senior IT Project ManagerNotableCallstack
2025 - 2026

Owned delivery across 4 concurrent engagements for two clients (boat/yacht marketplace and cryptocurrency company), managing 3 marketplace squads + 1 crypto squad (15 people). Built roadmaps, mapped cross-team dependencies, ran Scrum ceremonies, and introduced a weekly/monthly executive status reporting template for client and internal leadership Managed $2.6M total program budget across delivered projects (breakdown confidential): burn-up tracking, hours sold vs forecast, and day-level release forecasting; protected profitability and maintained >60% margin on fixed-price deliveries. Led RN performance/quality DMAIC audit and improvement plan: KPI measurement (TTI/TTFD, CPU/battery, memory), observability and CI quality gates, unit tests, ~50% bundle-size reduction, and UX/animation improvements - resulting in fewer hotfixes and higher release reliability. Enabled QA cross-sell by identifying inefficiency in developer-led testing and proving cost/velocity impact with delivery metrics.

Education

Diploma of Marketing ManagementRoskilde University
2011 - 2012

Skills

Core skills0
Languages2

Languages

English
Polish