Led AI opportunity discovery across clinical and Revenue Cycle Management (RCM) workflows to identifying opportunities, create a prioritized AI product roadmap that targeted denial rates reduction by 5% and increasing operational productivity by 20–40%. Established Enterprise AI Governance Playbook and Center of Excellence, defining standards for responsible AI pilots, deployment, and enterprise risk management for healthcare organizations. Developed an AI-enabled product and services roadmap through comprehensive competitive analysis, identifying investment decisions, partnership strategies and product vision and Strategy for a leading RCM Tech company. Developed multi-year data and analytics roadmap for a leading Health plan, assessing enterprise maturity and closing data governance and reporting gaps to improve Medicare Stars performance and care outreach effectiveness. Developed and scaled innovation pipelines across healthcare payor and provider clients utilizing design thinking and concept validation to transform 50+ early-stage ideas into 6 funded digital health products. Built and launched 2 new Digital health products from 0-1, including pediatric therapy operations platform and AI-assisted surgical planner, that optimized operational workflows by 25%.

AI product Manager

IBM

2026