Managed office operations and administration across branches (Prague,Ostrava,Brno). Managed a team of two receptionists and one office assistant, conducting regular one-on-one meetings. Oversaw building maintenance and cleaning services. Updated the Business Continuity Plan to ensure operational resilience. Led onboarding, developed e-learning, and provided key office info. Managed tender processes for services such as booking systems, inventory, soundproofing, cleaning, and office space arrangements. Ensured Health & Safety compliance, audits, and security. Supervised asset inventory and supplier communication. Organized company events (summer & Christmas parties, birthdays). Office services implementation and vendor tenders. Handled waste management, ISO audits, and system updates. CSR administration and office reports.

Create project schedules Maintain project budgets Schedule meetings Record important decisions made in meetings Prepare progress reports Create progress presentations for senior management

Supporting other teams with various administrative tasks (disseminating correspondence, scheduling meetings, etc.) Cooperation with the catering company about lunch and learns, meetings, and other corporate events Preparing for events (conferences, meetings, Christmas parties, team building, etc.) Planning and implementing office systems, layouts, and equipment procurement Mobile phones: creating and setting processes with mobile phones Responsibility for building maintenance in the Brno office and office in Prague Responsibility and maintaining files and records for health and safety security in the office - Health & safety training, regular fire drills, alarm systems, emergency lighting, extinguishers, fire doors Negotiating with suppliers Monitoring office expenditures and handling supplier contracts (service, etc.) Performing basic bookkeeping activities Dealing with employee complaints or issues Maintaining files and records with an effective filing system

Calculating expenses accounting Mobile phones: ordering sim cards, activation e-sim, payment invoices, collaborating with a phone company Responsibility for buildings maintenance in the Brno office and office in Prague Dealing with employee complaints or issues Monitoring office supply inventory and placing orders Following office workflow procedures to ensure maximum efficiency Maintaining files and records with an effective filing system Cooperation with the catering company about lunch, meetings, and other corporate events Preparing for events (conferences, meetings, Christmas parties, team building, etc.)

Maintaining security by following procedures for monitoring, keeping logbooks, and issuing visitor badges Notifying company personnel and visitor arrivals Answering, screening, and forwarding incoming phone calls Receiving and sorting daily mail Ordering office supplies and keeping inventory in stock Updating calendars and scheduling meetings Preparation and distribution of meal vouchers Scheduling language cours