Administrative and Support Services
Consumer Services
Manufacturing
Technology, Information and Media
Transportation, Logistics, Supply Chain and Storage
Wholesale
Active

EHAB G

Global operational supply and procurement specialist

About Me

Order Management and Supply Chain professional with 2+ years of hands-on experience managing end-to-end order fulfilment, customer coordination, and logistics processes in SAP-driven environments. Strong background in customer service, order processing, export documentation, and crossfunctional collaboration. Known for accuracy, proactive problem-solving, and thriving in fast-paced, international settings.

Jurisdiction

Regions: Asia, Europe, Africa, Oceania, Americas

Experience

Seniority LevelMid-Senior level
Years of Experience0-5 years
Current StatusActive
Contract operations management Mercore
2025 - Present

● Managed contract renewals process in coordination with the services with services team. ● Worked closely with Finance and Legal teams to ensure all contracts are accurate. ● Partnered with field sales and customer success to sell multi-year subscription renewals, upselling and demonstrating business value of our subscription. ● Maintain a 4-month rolling forecast and track sales activity in SFDC. ● Directly negotiate all terms with client procurement teams. ● Prepare proposals, including renewal rate calculations, and contract preparation. ● Strategize with the Customer Success Manager and Account Executive on different renewal scenarios for each client. ● Responding to questions from Customer Success Managers, Account Executives and UFB leadership on any aspect of the renewal.

IT Procurement consultantEuropean Investment Bank (EIB)
2025 - 2025

● Supported procurement planning and execution for goods, services, and work in accordance with EIB and EU procurement policies. ● Drafted tender documents, managed publication of calls for tenders, and coordinated clarifications with potential bidders. ● Participated in the evaluation of offers and preparation of evaluation reports, ensuring transparency and compliance. ● Assisted in contract drafting, negotiation, and contract award processes. ● Provided guidance to internal stakeholders on procurement procedures and best practices. ● Monitored contract implementation and supported contract management tasks as needed. ● Verified suppliers' invoices for accuracy and compliance with contractual terms. ● Coordinated with project managers and technical teams to confirm service delivery or goods receipt. ● Submitted validated invoices for internal approval and facilitated the payment process in accordance with financial controllers.

Senior Procurement Management Specialist NTT DATA
2022 - 2024

● Managed vendor relationships, including SW/HW contract renewals and negotiations, ensuring sufficient & consistent service levels. ● Monitored inventory levels using ERB and internal platforms and coordinated with suppliers to maintain stock availability. ● Negotiated competitive pricing and delivery schedules with vendors, securing cost-effective procurement solutions. ● Oversaw the renewals and administration of SW contracts and subscriptions, ensuring compliance and timely execution. ● Requested, reviewed, and analysed vendor quotations to support strategic purchasing decisions. ● Prepared and manage detailed RFQ , RFP, RFE, CFT, CFB, and Followed up from sourcing to end delivery. ● Created and processed Purchase Orders and sales orders in SAP, ensuring alignment with company procedures. ● Coordinated with legal and compliance teams to ensure adherence to AML and KYC regulations in all vendors and suppliers interactions.

Social media & Project Manager . Radio ARA Luxembourg
2016 - 2022

● Supported coordination of projects involving internal teams and external contributors, ensuring clear communication and follow-up. ● Acted as a contact point for partners and contributors, handling inquiries across digital communication channels. ● Managed and responded to incoming messages, ensuring timely, clear, and professional communication. ● Maintained structured documentation related to activities, communications, and project follow-up. ● Assisted in organizing and supporting events, meetings, and workshops.

Education

Masters of MBA ISEC LUXEMBOURG
2023 - Present
Degree of Bachelor in Language & history Damascus University
2010 - 2014

Skills

Core skills0
Languages3

Languages

English
Arabic
French