Profile
Technology, Information and Media
Hospitals and Health Care
Active

Alejandro Di Tolla

COO Who Founders & VCs Call When Execution Breaks Down | 25x Throughput · 4x Profit · 10 Countries

About Me

COO and operating executive with 20+ years leading P&L-accountable roles across AI/ML SaaS, healthcare services, and agribusiness. Track record of taking over underperforming or founder-led operations and delivering measurable transformation: delivered 4x+ valuation increase; grew a healthcare business from 2.4% to ~20% profit margin in 21 months; scaled an AI/ML SaaS company’s ARR from low six figures to seven figures while increasing operational throughput 25x; architected and led two robotic platforms from R&D to deployment, creating multi-year, multimillion-dollar contract opportunities; and built an agribusiness from greenfield to 150% of revenue plan in 18 months. Brought in by executive founders, boards, and VC-backed leadership teams when companies need to transition from founder-driven decision-making to scalable, disciplined operations. Engagements structured through GBDS LLC since 2003 for when execution breaks down, growth outpaces infrastructure, or unit economics require reset—full operating authority, board-level accountability, and measurable outcomes on every engagement. MIT xPRO COO Program certified. MBA, Seattle University (Beta Gamma Sigma). 60+ investment evaluations across five angel/VC groups. Decade of nonprofit board governance including Board Chair, Antioch University. Open to COO and senior operating leadership roles. Remote-first, deployable globally. Operating roles below delivered through GBDS LLC (est. 2003), a professional services entity providing embedded and interim executive leadership with direct P&L ownership and board accountability. Only selected engagements listed in experience/client section.

Jurisdiction

Regions: Americas, Europe, Oceania

Experience

Current StatusActive
Niricson Software Inc.
2021 - 2025

AI/ML SaaS infrastructure inspection technology | Up to 45 employees | 10 countries, 4 continents | Stock options • Scaled ARR from low six figures to seven figures — 25x throughput, 20x processing speed, 85% labor reduction, no proportional headcount increase • Enabled 4x+ valuation increase through end-to-end process automation across five cross-functional workstreams • Took two robotic inspection platforms from R&D to commercial deployment across two continents in six months, creating a new core revenue vertical • Opposed in misallocated cloud spend; redirected strategy to what is now positioned as the company’s top revenue vertical • Designed the enterprise operating model: OKR/KPI frameworks, execution scorecards, monthly business reviews, quarterly Board planning • Built distributed operations across 10 countries and 4 continents in partnership with CFO and CPO

SWAN Venture Group
2020 - 2022

Pacific Northwest VC group | Early- to growth-stage portfolio • Collaborated in the fund’s business plan and scalable due diligence framework — revenue quality, customer concentration, and management capability criteria for the Investment Committee • Conducted operational and financial due diligence on 30+ investment opportunities; researched markets and verticals for LP communications

NW Return to Work Clinics (now Convivio Health)
2018 - 2019

Multi-site healthcare services | 100+ employees | Full P&L ownership • Took over at 2.4% margin trending toward zero — rebuilt to ~20% profit margin within 21 months (8x EBITDA), delivering the two most profitable years in the company’s 13-year history • Launched Brain Injury Rehabilitation Therapy (BIRT) program from zero — built clinical model, secured institutional payer contracts (LNI, Sedgwick, Helmsman, Gallagher Bassett), 50% revenue increase in Year 1 • Cut DSO 50%, cash collections up 218% in 10 months by replacing opaque manual billing with an enterprise management information system • Built cash reserves to 15x above Board target within 21 months — enabled full COVID-19 continuity without talent loss or government assistance

Eco Ventures LLC
2013 - 2016

Agribusiness greenfield build | Full P&L ownership | Stock options • Built from greenfield to 150% of revenue plan within 18 months — secured capital, constructed production facility and Class 1 laboratory, scaled from zero • Launched mission-critical B2B product line for a Tier-1 partner — 25% under budget, 30% ahead of schedule, 40% revenue surge in first four months • Navigated multi-agency government permitting; contributed to passage of two Washington State industry bills (HB2156, SB5052) for a highly regulated industry.

GBDS LLC
2003 - Present

Professional services entity providing embedded and interim executive leadership to growth-stage and turnaround companies. All operating roles — including COO at Niricson, CEO at NW Return to Work, and CEO at Eco Ventures — were structured through GBDS with direct P&L ownership and board-level accountability. Healthcare Services Division (2003–2018): Built and scaled a medical-related services organization to 1.6x industry-average profit margin. Developed a referral network of 12 major healthcare groups, 140+ providers, and major insurance partners (LNI, Premera, Blue Cross, Liberty Mutual) — 2x revenue growth, 300% referral volume increase.

Certification

Total Certifications3

Chief Operating Officer Program

MIT xPRO - Massachusetts Institute of Technology

2025

Designing and Building AI Products and Services

MIT xPRO - Massachusetts Institute of Technology

2025

Internet of Things (IoT): Design and Applications

MIT xPRO - Massachusetts Institute of Technology

2025

Skills

Core skills0
Languages2

Languages

English
Spanish