• Partnered with leaders across LATAM to deliver HR solutions aligned with workforce strategy, ensuring consistency with global programs and local regulations across multiple countries. • Led end-to-end onboarding strategy for regional hires, reducing onboarding cycle time by ~20% and improving new hire experience. • Provided HR advisory on employee relations and performance management, resolving 90%+ of cases without escalation and reducing legal risk exposure. • Strengthened HR data governance and reporting practices, improving data accuracy and audit readiness across the region. • Acted as key liaison between regional stakeholders and global HR teams, supporting implementation of a unified “One HR” service delivery model.

• Served as regional HR partner supporting leaders across the Americas, aligning HR programs with business priorities and workforce planning. • Led redesign of onboarding and reporting processes, improving operational efficiency by ~25% and reducing manual workload. • Standardized Performance Improvement Plan (PIP) frameworks, increasing consistency, strengthening governance, and improving resolution timelines. • Developed regional procedures and documentation, enhancing compliance and reducing policy deviations across multiple countries. • Advised leadership on complex employee relations matters, supporting high-impact decisions balancing business needs and employee experience. • Collaborated with global HR teams to implement cross-regional initiatives, driving continuous improvement in HR service delivery models.

• Acted as strategic HR advisor to leadership, providing guidance on employee relations, compliance, and workforce risk management. • Led stabilization of Global Screening operations, eliminating 100% of regional backlog and restoring SLA compliance. • Partnered with Compliance, Employee Relations, and Staffing teams globally, strengthening governance frameworks and policy execution. • Analyzed screening and employee relations data trends, enabling proactive risk mitigation and improved decision-making. • Contributed to enhancements in global screening processes, improving experience for candidates, recruiters, and hiring managers.