HR & Administration Lead | 2009 – 2021 Led full Human Resources management across recruitment, employee relations, performance management, and HR operations for 100+ employees. Developed and implemented HR strategies to improve operational efficiency by 40% and enhance workforce productivity. Managed workplace investigations, disciplinary processes, and conflict resolution, reducing employee disputes by 25%. Built strong talent pipelines and workforce planning strategies, supporting business growth and reducing hiring delays by 20%. Promoted team-building, Diversity & Inclusion, and leadership development, improving employee engagement and retention by 30%.

Delivered HR support within health services and unionized environments, applying expertise in employee relations, investigations, and legislation compliance. Coordinated workforce planning and recruitment activities, achieving 95% on-time hiring completion rate. Supported workplace investigations and conflict resolution, ensuring fair, ethical, and compliant outcomes. Maintained HR systems and documentation, ensuring audit-ready compliance and data integrity. Demonstrated strong accountability, collaboration, and organizational skills while supporting leadership and employees.

Supported Corporate HR functions including recruitment, onboarding, and HR administration, improving hiring turnaround by 20%. Assisted with employee relations, investigations, and performance management processes, ensuring compliance with employment legislation. Promoted service excellence and collaboration by providing responsive HR support to employees and leadership teams. Maintained confidential HR records and supported reporting processes, ensuring 100% data accuracy and confidentiality compliance. Contributed to Diversity & Inclusion initiatives, enhancing workplace engagement and participation by 15%.

Led recruitment and workforce planning initiatives supporting business growth and market entry, reducing time-to-fill by 25% and improving talent readiness. Provided expert guidance on employee relations, workplace investigations, and performance management, achieving a 90%+ resolution rate while maintaining confidentiality and compliance with legislation. Drove operational efficiency and operational readiness by improving HR processes and data systems, increasing efficiency by 30%. Partnered with leadership to deliver coaching and HR support, strengthening management capability and team performance. Utilized Power BI and HR data analytics to support reporting, workforce insights, and risk mitigation strategies, improving decision-making accuracy by 20%.

Chartered Professional in Human Resources (CHRP)

Nova Scotia

2021 - 2026

Credential ID: Chartered Professional in Human Resources (CHRP)