Technology, Information and Media
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Lisa Croff

Multi-Industry Strategic Communications & Video Production Authority | Tactical Storyteller

About Me

2x EMMY Winning News Editor | Emergency Management PIO | FAA Certified Drone Pilot | USAF Combat Camera Veteran I recently served as the Strategic Communications Branch Chief, for the US Navy Pacific Fleet, at Puget Sound Naval Shipyard. I lead a team of journalists, designers and video artists in crafting and disseminating key messages for the United States Navy. I was responsible for strategic communications planning, development, and execution for the shipyard and its detachments throughout the state of Washington and in San Diego, CA, Pearl Harbor, HI, Yokosuka, Japan, and Guam. I have completed my contract and am back in my home state of Michigan. In 2015, I completed a Master’s Degree in Social Networking Management and transitoned from TV News to PR and Corporate Communications. I’ve enjoyed serving as a communications director, a national PR manager, public spokesperson, and media intermediary for those I’ve represented. My experience in communications includes everything from media relations and executive advising to writing talking points, speeches and video scripts to managing departments, staff and budgets. Early career: Following service with US Air Force 2nd Combat Camera Squadron, I worked inside TV newsrooms, on the streets as a videographer, and in live trucks editing packages to be sent back via satellite. I am an expert in all things video and audio, including camera operation, video editing, script writing, and graphics, having earned 2 EMMY Award wins, 9 EMMY Award nominations, and one Associated Press Award.

Jurisdiction

United States

Notable Employer

  • Strategic Communications Branch Chief at United States Navy, US Pacific Fleet
  • Private Consultant in Media Relations, Corporate Communications, PR & Video Production at Lisa K. Croff - Consultant
  • National Public Relations Manager at Centria Healthcare
  • Director of Communications and Media Relations at Wayne County Health Department, Veterans & Community Wellness
  • Media Relations Specialist at Huron-Clinton Metroparks
  • TV News Video Journalist & Editor at WJBK-TV FOX 2 Detroit
  • TV News Video Journalist & Editor at WOOD TV 8, WDIV, WXYZ, and UPN 50
  • Military Video Journalist & Editor at United States Air Force 2nd Combat Camera Squadron & Michigan National Guard

Experience

Seniority LevelExecutive
Years of Experience20+ years
Current StatusActive
Strategic Communications Branch ChiefNotableUnited States Navy, US Pacific Fleet
2024 - 2025

I directed the complete lifecycle of strategic communications, from planning and development to execution, for an enterprise with a global footprint spanning Japan, Guam, and key strategic locations across the United States. I led and mentored a multi-disciplinary creative team of journalists, artists, and digital media professionals to produce compelling messaging designed to enhance public trust and reinforce the U.S. Navy's brand reputation. My responsibilities included directing the editorial strategy and production of 'The Salute,' the shipyard's official newspaper, and leveraging it as a critical tool for workforce engagement and the documentation of naval history. In this role, I served as a principal communications advisor and strategist to shipyard military commanders and senior civilian leadership, providing critical counsel on media engagement, risk mitigation, and high-stakes crisis response. I also directed the public information strategy as the designated Emergency Management Public Information Officer (PIO) during large-scale security and disaster preparedness exercises. Additionally, I spearheaded the modernization of enterprise-wide public affairs policies and digital communication frameworks to ensure alignment with evolving Navy directives and industry best practices.

Private Consultant in Media Relations, Corporate Communications, PR & Video ProductionNotableLisa K. Croff - Consultant
2018 - 2024

I partnered with C-suite executives and senior leadership to architect and implement comprehensive media relations, public relations, and corporate communications strategies. My expertise focused on transforming outdated or non-existent communications frameworks into dynamic, modern systems that aligned with broader organizational goals. This included overhauling media relations policies, establishing new brand standards, and auditing and refining communications SOPs to standardize messaging. I provided expert counsel on high-stakes crisis communications, having served as the central lead in complex, multi-agency crises and as the sole point of contact for global media during high-profile events. I also developed bespoke training programs and mentored creative teams to elevate internal capabilities. I leveraged decades of newsroom and military videographer experience, work that was recognized with two EMMY Awards, to craft compelling narratives that secured high-value earned media, managed public perception, and drove measurable results.

National Public Relations ManagerNotableCentria Healthcare
2019 - 2020

I architected and directed all public and media relations strategies across a 13-state network of ABA autism therapy clinics, successfully enhancing brand visibility and market presence. I served as a primary communications advisor to the CEO and area directors, providing counsel on shifting from reactive to proactive public relations and establishing best practices for strategic foresight and message control. A key focus of my role was executing C-suite level communications and developing a national thought leadership platform, which positioned clinicians as leading experts in ABA therapy and consistently generated high-value earned media. I also forged strategic community partnerships to bolster positive public perception and drive grassroots support for the organization's mission. These strategies drove significant growth in brand visibility, increasing the company's media value by 125% within my first nine months and generating more than 221 million unique impressions from 280 media stories.

Director of Communications and Media RelationsNotableWayne County Health Department, Veterans & Community Wellness
2017 - 2019

I directed the complete communications portfolio for six critical and highly sensitive public-facing divisions, including the Health Department, Veterans Services, Jail Health, and the Medical Examiner's Office. I served as the chief spokesperson and strategist during complex, high-visibility crises of international media interest, personally managing all statements, interviews, and FOIA requests related to matters such as in-custody health and official cause-and-manner-of-death rulings. In this capacity, I provided executive-level communications counsel to the CEO and division directors while forging multi-sector partnerships to drive essential, service-driven projects for the community.

Media Relations SpecialistNotableHuron-Clinton Metroparks
2015 - 2017

I leveraged decades of TV newsroom experience to spearhead a comprehensive overhaul of the Huron-Clinton Metroparks' media relations and communication policies, establishing new brand standards and streamlining public-facing messaging. Recognizing the need for a sustainable, system-wide program, I developed and implemented a new communications model designed to empower park staff to manage media relations independently. This initiative involved creating enduring templates and providing direct training to establish a consistent brand voice. Leading a cross-functional creative team of web designers, graphic artists, and community outreach personnel, I directed the creation and launch of an innovative video content strategy that resulted in a 200%+ increase in positive social media engagement. I forged and cultivated key strategic partnerships with media outlets, community organizations, business leaders, and educational institutions to expand brand reach and community impact. In this capacity, I served as the organization's primary media liaison, proactively securing positive news coverage, and orchestrated integrated marketing communication strategies, including managing all ad placements to strengthen market position.

TV News Video Journalist & EditorNotableWJBK-TV FOX 2 Detroit
2002 - 2015

Over a career spanning more than two decades in television news (1993-2015), I operated as an independent media professional and staff video-journalist, managing the complete lifecycle of news content for a portfolio of major-market television stations. My responsibilities included pioneering original story concepts and developing investigative leads, consistently contributing to the newsroom's exclusive content pipeline. As a versatile field producer, I directed the full production lifecycle for both daily news and long-form investigative reports—from initial story development and interview coordination to live shot execution, final post-production, and managing complex technical editing, narrative development, and motion graphics integration. My technical expertise extended to managing and operating microwave live-truck technology for high-stakes, real-time news broadcasts, producing award-winning stories under high-pressure, deadline-driven conditions for both broadcast and digital platforms. Beyond these production duties, my role involved significant newsroom leadership. I actively mentored and developed emerging journalists and interns, fostering newsroom talent and upholding the highest journalistic standards. Concurrently, I cultivated strong relationships with news directors and assignment editors, establishing a reputation for reliability, speed, and high-quality storytelling under demanding deadlines. This commitment to high-quality, impactful storytelling was recognized with 2 EMMY Awards, 9 EMMY nominations, and an Associated Press Award.

TV News Video Journalist & EditorNotableWOOD TV 8, WDIV, WXYZ, and UPN 50
1993 - 2002

As a Freelance Video-Journalist and TV News Editor for a portfolio of major-market Michigan television stations, including WOOD TV 8, WDIV, WXYZ, and UPN 50, I operated as an independent media professional providing expert video journalism, production, and editing services. Serving as a versatile field producer, I managed all facets of the production process, from initial story development and interview coordination to live shot execution and final post-production. This work required cultivating strong relationships with news directors and assignment editors, establishing a professional reputation for reliability, speed, and high-quality storytelling under demanding deadlines.

Military Video Journalist & EditorNotableUnited States Air Force 2nd Combat Camera Squadron & Michigan National Guard
1990 - 1996

As an active-duty Combat Camera Videographer, I was a member of the USAF 2nd Combat Camera Unit and was responsible for documenting U.S. Air Force operations for historical, intelligence, and public affairs applications. My duties involved producing and editing highly technical and sensitive video content in diverse and often hazardous environments, from domestic training exercises across the United States to international military operations in Korea. The role demanded a constant state of operational readiness, which included rigorous training and demonstrated expertise in chemical defense protocols, deployment logistics, and achieving an expert-level qualification in marksmanship. I collaborated with squadron leadership to develop story concepts and produce compelling visual narratives that directly supported the Air Force's strategic communication mission, ensuring all content met the highest technical and professional standards.

Education

Masters of Social Networking ManagementFort Hays State University
2014 - 2015
Degree of SociologyWayne State University
2011 - 2015
Degree of Audio Visual Documentation & ProductionCommunity College of the Air Force
1992 - 1993

Certification

Total Certifications1

Remote Pilot Certificate

Federal Aviation Administration

2025 - 2027

Credential ID: 5222447

Skills

Core skills0
Languages1

Languages

English