- WCAG 2.1 audits for Rincón de la Victoria Town Hall, La Fira de Barcelona, and Fundación. - Structured audit reports: executive summaries, WCAG criterion references, severity ratings, and prioritised remediation roadmaps. - PDF/UA tagging on client deliverables, validated with PAC 2024 and Adobe Acrobat Pro's accessibility checker. - Lead designer on an inclusive AI-informed HR SaaS platform, delivering end-to-end UX/UI, a WCAG 2.1 AA colour system with design tokens, and full Figma accessibility annotations for developer handoff.

- WCAG 2.2 compliance audits — executive summaries, technical documentation, and remediation strategies; contributed to ~20% revenue uplift. - UX research and data visualisation prototyping for a gambling industry analytics application.

- Spearheaded 'Shift Left' accessibility strategy across 3 product verticals and 5 brands, aligned with the European Accessibility Act. - Built inclusive design system with tokenised UI components, eliminating design debt across platforms. - Elevated System Usability Score (SUS) from 70 to 82 through user research, interviews, surveys, and 3 Amigos reviews.

- Designed enterprise data migration tool for a major Swiss bank and a mobile field-operator app (Hitachi Visualisation Suite). - Co-designed a unified 911/first-responder mobile app with real-time coordination; redesigned dashboards using Design Thinking.

Redesigned gaming promotion journeys via usability testing, heuristic evaluation, and competitor analysis.

Redesigned In-Play scoreboard; implemented bottom navigation bar, reducing tap targets by 40%.

Led design of Live Live Casino mobile app (Best Casino App 2018 — Apple Store); usability testing on Bet Builder.

CPACC

IAAP

2024 - 2027