PROFILE IT Consulting Field for the past 25 years EDUCATION Bachelor of Science in Computer Science – Computer & Mathematics, Trent University, Peterborough, ON SKILLS Highlights… Insurance/EDI: SDLC/Requirement/Testing, solution/enhancement, Payment (EDI, Pre-authorized, Visa, MasterCard, Moneris), Life Insurance, Term Insurance, Balance Protection, Credit Card Registry, Online Insurance Brokerage CRM Dashboard (Property, Auto, Life, Travel) , Mobile Apps (Claim, Self-managed Wallet, Insurance Update request) Medical/Healthcare: Web-Based EMR application: OSCAR EMR, OLIS, HRM, GoSecure, TelusHealth, WSIB, Gamma-Dynacare, Lifelab, CML, Claims, Blue Cross, HL7 Logistic/EDI: Configuration/Profile/Account setup/Testing/EDI enabled from legacy conversion to SAP, production support, shipping/billing/invoice, barcode label testing Financial/CreditCards: SDLC, Credit Cards launch (chips enablement, consumer/business, lending, revolve), Risk Rules, Online Content Management, AML, Online Line of Credit Enablement, IVR, Dashboard Monitoring Manufacturing/ERP/EDI: SDLC from development/automation to production. Sales to Shipping Docks Other… Technical, analytical troubleshooting and problem-solving skills, detail/team/multi task oriented, business process, database design Excellent leadership, communication skills, time management, proactive Mapping, functional, non-functional, process improvement, in-depth experience in HPQC Word, Excel, Visio, Project, Power Point, Lotus Notes, Outlook Platforms: ERP,BIZTALK, XML, SQL/Oracle Query, Crystal Reports, AS400/iSeries, MEAN, Android, iOS, JavaScript, API, HTML5, CSS, Asana, Slack HP/VAX/VMS/Cognos Powerhouse, ODBC, VB, BPCS, Info Visual, SharePoint, Clarity, TSYS, Method1/JAD, Use Case, SAP/Oracle, FTP/sFTP, AS2, objected oriented EDI X12: 210, 213, 214, 215, 850, 855, 856, 870, 812, 820, 864, 824, 852, 997, HL7, SAP/IDOC, EDIFACT, ASCII, XML EXPERIENCE TrueCommerce, US 2018 Apr - 2025 INTEGRATION SPECIALIST / PROJECT LEAD Involves collaboration with off-shore technical teams, product teams, and onboard EDI Clients Includes preparation of documentation, test scenarios, sign-off packages Conduct design and code reviews with developers to ensure quality and alignment with architectural standards. Create, Review and Perform QA/ User Acceptance Testing ( Mapping: EDIFACT, SAP(IDOC), ASCII, Legacy, XML, JSON, CSV) Aplus Computers, Vaughan 2014 Sep – 2018 Mar IT PROJECT LEAD/TRAINER/Business System Analyst Assist in identifying third party EMR application. In-depth analysis of the EMR application to ensure clinical requirement are met/to reflect new request. Clinic Setup: Front Desk, Charts, Desktops, Backup Servers, Vaccine Orders OSCAR EMR Deployment: Coordinate & test with third party vendor, HL7 OLIS, HRMS, CML, Gamma, Lifelab, Telus Health, WSIB, Claims, Public Health, Blue Cross OSCAR EMR: Demography, Encounters, Overnight Batch Billing, Prescription, training Purolator, Mississauga 2013 Oct – 2014 Aug SENIOR PROJECT ANALYST Migration Project: Assisted in product analysis/requirement gathering/gap analysis, configuration, connectivity Production Level 2 Support: Assisted in production issue, billing/invoice recovery, barcode testing EDI/X12 4010/FlatFile/CSV (210, 213, 214, 215, 997): Support production issue, gap analysis, resolution recommendation, partnership enablement, sFTP, AS2, Internal/External FTP, SAP/Oracle ReninCorp Inc, Concord 2011 Dec – 2013 Sept SENIOR BUSINESS SYSTEM ANALYST Diagnosed and identified EDI application issues, provided resolutions Assisted daily support to ensure inbound/outbound EDI flow Recovered (approximate 1 million) invoice backlog Established communication gap between IT/accounts receivable and vendor Environment: Inovis, BIZTALK, BPCS ERP, Infor Visual ERP, iSeries, MySQL, XML, Crystal Reports. EDI ANSI X12: 850, 855, 856, 870, 812, 820, 864, 824, 852, 997 American Express, Markham 2005 Oct – 2011 Aug BUSINESS SYSTEM ANALYST/ QUALITY ASSURANCE LEAD/ TEST MANAGER Consulted business stakeholders/SME/developers to gather, define, analyze and document requirements, work flows, gap analysis using JAD approach (Method/1, BSAR, BSDR, RBT), project management Lead and facilitated end-to-end project teams throughout SDLC cycle, daily/weekly project status Lead and facilitated conference with tech teams and business stakeholders (onshore and offshore teams in India, Phoenix and Philippines) throughout UAT cycle Prepared test strategies to project stakeholders (Environment, Test Accounts, execution in HPQC) Prepared and executed test plan, implementation/post-implementation plan, post-production support plan Assisted in SIT/UAT/Regression test script creation, test script execution in HPQC Coordinated defect resolution activities with developers, identified issues and worked with development and system architects Prepared Testing Metrics Reports, Defect Densities in HPQC Assisted in training users, creating HPQC ‘How to’ manual for end users Utilization of Clarity and SharePoint environment across end-to-end projects International Bright Inc., Brampton 2004 Jan – 2004 Dec IT CONSULTANT Project management: Team member implementing Wal-Mart Retail EDI 4030 ANSI X12 version for 850, 810, 997, 864 transaction EDI mapping/processing involving design and testing with vendor using Visual Basic /Access Database Coordinated EDI testing with Wal-Mart Retail EDI help desk, responsible for EDI inbound/outbound issues Direct Marketing Center Inc, Markham 1999 Oct – 2003 Dec (TPA- Third Party Administrator for Insurance) BUSINESS SYSTEM ANALYST / PROJECT LEAD Assigned Y2K project lead to remediate/deploy Y2K in-house E2E insurance application Consulted and worked closely with business/SME to gather, define, and analyze document requirements, work flows, gap analysis, and resolution Responsible for application upgrade, enhancement, EDI conversion/mapping with third party Royal Bank (Visa – Moneris and Preauthorized), Bank of Montreal (MasterCard, Moneris), Scotia Bank (CBA S2), CIBC (conversion from CBA S2 to TSYS, Sterling), Sears, Ultramar, Simpsons, GreyPower President’s Choice Credit Card/SDLC – Balance Protection, Credit Card registry Online claim, Check issue (individual/lump sum), Enrollment, Cash, Journal, EDI premium billing/payment. Insurance applications: Health, Life/Term Insurance, AD&D, Dental, Credit Card Registry, Accounts Balance Protection, Legal: VAX/VMS platform/ BASIC Project management: end-to-end SDLC, enhancement, version upgrades Nortel, Brampton 1999 Feb – 1999 June SENIOR BUSINESS SYSTEM ANALYST / QUALITY ASSURANCE LEAD As part of the team to remediate, test and implement BOSS Y2K project, NORY Y2K project JCL enhancement and portability between production and development Developed dataset refresh tools, dataset online enquiry screens Supported BOSS existing Sales Order application BridgeStone Inc, Oakville 1997 Jan – 1999 Jan SENIOR BUSINESS ANALYST / QUALITY ASSURANCE LEAD Developed in-house Microsoft Access/Visual Basic application for data conversion/mapping from VAX Powerhouse to AS400 JDEdwards Utilized AS400 JDEdwards conversion tools for data conversion/mapping (A/P, Item Master, BOM, Routing, Purchasing, A/R, Sales Order) Developed Accounts Payable daily interface between AS400 JDEdwards and VAX Cognos Powerhouse using Visual Basic 5 Re-engineered Accounts Payable backlog application and established online and reporting tools to help speed up the daily payment and for backlog visibility Process improvement/re-engineering and supported existing manufacturing applications - VAX Cognos Powerhouse Designed/implemented existing Quality Assurance application on the spreadsheet through ftp/ODBC for management monthly presentation and analysis Manufacturing Process/Assembly Sheet (MPS/APS) data modeling using Erwin and helped developed MPS/APS application using Visual Basic, designed/implemented MPS/APS reports using Crystal Reports Nortel, Brampton 1995 May – 1996 Dec SENIOR BUSINESS SYSTEM ANALYST / QUALITY ASSURANCE LEAD Conversion/EDI Mapping/Documentation of legacy application to MTF GIG EDI Format – 850, 856, 810,997 in HP3000/Cognos Powerhouse platform Supported EDI application between Nortel, customer and supplier, process improvement Developed/EDI Mapping of new application on HP3000 Cognos Powerhouse: 850,855, 856, 810,997 BridgeStone Inc, Oakville 1988 June – 1992 Dec PROJECT LEAD / SENIOR BUSINESS SYSTEM ANALYST / QUALITY ASSURANCE LEAD Requested by the President to implement automated Scheduling/Allocation application for inventory visibility throughout the shop floor Change request review/approval / prioritization As a project lead to interact with users, gather business requirement, design, test, document and implement the manufacturing/ERP applications – from Legacy(IBM) to Vax Cognos Powerhouse (VMS/DCL): From Sales to Shipping Dock Supervised Summer Students & Junior Programmer …………………………………………………………………………………………………………….. AWARDS Recognition & Reward for successful delivery of MYCS, Dot.com, and Homepage streams of complex International Redesign Program for Canada Nominee for best employee performance (BridgeStone Inc, Oakville) REFERENCES Available upon request