Technology, Information and Media
Active

Kaung M

IT Engineer

About Me

IT Engineer with solid experience in Windows/Mac administration, network troubleshooting, Office 365, Active Directory, and end user support. Proficient in managing switches, routers, access points and VoIP solutions. Adept at incident management, remote support, system maintenance, and ensuring minimal downtime. Strong analytical skills with a proven ability to identify root causes and implement long term fixes.

Jurisdiction

Region: Asia

Experience

Seniority LevelMid-Senior level
Years of Experience20+ years
Current StatusActive
IT EngineerSiltronic Silicon Wafer Pte Ltd
2021 - 2025

 Manage the Infrastructure project life cycle, including overall project coordination, optimization of the network design and configuration ,budget management ,and status reporting  Provide network operations support, responsible for designing, implementing, and maintaining wired and wireless LAN networks.  Define, order, and monitor the installation and integration of hardware in the network, including SD-WAN routers, switches, firewalls (Checkpoint), wireless LAN controllers, and cabling.  Ensure the availability of all applications across infrastructure systems.  Review and maintain LAN management standards and procedures.  Efficiently logged, tracked, and resolved incidents and service requests using ServiceNow to ensure timely support and accurate documentation.  Configured and enrolled mobile devices into Intune for secure access to corporate resources.

Education

Degree of Business MangementEast Yangon University
1999 - 2002
Diploma of Diploma in TechnologyYangon Technology University
1997 - 1999

Certification

Total Certifications2

CCNP

cisco

MCSE

Microsoft

Skills

Core skills0
Languages1

Languages

English