Responsible for maintaining and developing the company's network infrastructure, including physical network expansion and integration of surveillance systems (installation and configuration of IP cameras). Designed and implemented a custom script to automate the product entry process into the database, significantly optimizing inventory management. Create and maintain websites and sales platforms based on WordPress and PrestaShop, tailoring them to specific business requirements. Provide ongoing L1/L2 technical support for hardware, operating systems, and software configuration for company employees. IT Infrastructure & Administration: Responsible for maintaining and developing the company's network infrastructure, including physical network expansion and integration of surveillance systems (installation and configuration of IP cameras)

Engaged customers to assess technology needs and deliver tailored solutions. Managed customer inquiries with timely follow-up and built professional relationships through excellent service. Customer Needs Analysis: Engaged customers to assess technology needs and deliver tailored solutions.

Managed server clusters including performance optimization and complex configuration. Ensured high levels of service uptime and managed user permissions and access control. Comprehensive cluster management: Managed server clusters including performance optimization and complex configuration