I help human resources teams build smarter systems — so they can focus on the human side of the interaction. 🌍 Build for compliance. Design for people. Scale with AI. With experience in HR operations and technology, global mobility, and benefits administration, I’ve improved processes, ensured compliance, and built structures that support employees and business goals. I've spent my career identifying what's broken and building something better - I'm especially drawn to how AI and automation can remove friction from complex HR operations without removing the human touch. ⭐ What I Bring • Process optimization — streamline workflows and reduce operational friction • Systems thinking — build HR processes that scale with business growth • Data-driven decision making — use insights to improve outcomes • Employee-centered design — balance compliance with experience ⭐ Key achievements ⚙️ Automated workflows — saving 2,000+ hours 📉 Reduced escalations by 80% 🌍 Increased global mobility & immigration operational efficiency by 50% 👥 Managing 220+ cases/month across HR ops ⏱ Cut process cycle time by 10 days I'm currently exploring roles in HR Operations, HRIS/HR Technology, Global Mobility & Immigration, and Benefits Operations — and deepening my expertise in Workday, AI-driven operations (Make, n8n), and process methodologies (Scrum, Six Sigma). If you're building better HR infrastructure or just want to chat, let's connect. ✉️ mgoh.job@gmail.com