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hospitality Management

Stanislavs

Hospitality & Operations Professional | Customer Experience & Service Optimization

About Me

I am a hospitality and operations professional with over 10 years of experience working in fast-paced, customer-focused environments. Throughout my career, I have been responsible for managing service quality, handling customer interactions, and ensuring smooth daily operations. I understand how important it is for businesses to deliver a consistent and professional customer experience. I can support your business with: Customer support (email and live chat) Handling inquiries and resolving issues professionally Improving customer experience and service flow General operational support I am reliable, detail-oriented, and used to working under pressure while maintaining a high level of service. I take pride in clear communication and always aim to represent your business in the best possible way. I am open to both short-term and long-term cooperation.

Jurisdiction

Region: Europe

Experience

Seniority LevelMid-Senior level
Years of Experience10-15 years
Current StatusActive
Food and Beverage ManagerCarrigaline Court Hotel 4*
2023 - 2025

Running Mulitple Outlets and Food and Beverage Operation in one of the Best 4* Hotels in Ireland

Restaurant ManagerHayfield Manor Hotel 5*
2022 - 2023

Running Restauant and Banqueting deparment in one of the Best 5* Hotels in Ireland

Store ManagerJYSK Limited
2025 - 2026

Store Manager in Charge of Busiest JYSK store in Cork City, Ireland. Fully opened new store from the scratch, including hiring and training brand new team.

Maitre D'HotelNorwegian Cruise Lines
2016 - 2020

Maitre D on board of Norwegian Cruise Lines ships. Handling around 5000 guest on board. Managing multiple outlets and team of around 100 employees

Restaurant ManagerFrench Table Limerick
2021 - 2022

Resturant Manger. French Cousine. Fine Dining. Wine expertee

Education

Degree of International Hospitality ManagementStenden University , Netherlands
2012 - 2016

Skills

Core skills10
Languages2

Skills

hospitality
customer service
Menu engineering
Business develomplent
Customer Support
Restaurant Operations
Guest Relations
Operations Management
Process Improvement
Problem Solving

Languages

English
Russian

Services